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For Companies At a Glance
- Tasks: Support the hotel Commercial Strategy team with reporting and data analysis.
- Company: Accor is a global leader in hospitality, dedicated to personal growth and limitless possibilities.
- Benefits: Enjoy discounted rates at Accor hotels, flexible health care plans, and vacation benefits.
- Why this job: Join a dynamic team, make an impact, and develop into a future Revenue Management leader.
- Qualifications: Strong communication, analytical skills, and previous reservation experience preferred.
- Other info: Work at Fairmont Sonoma Mission Inn & Spa in beautiful Wine Country.
The predicted salary is between 51000 - 55000 £ per year.
Company Description
“Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS”
- Employee benefit card offering discounted rates in Accor worldwide, including Fairmont Hotels
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities and our Diversity & Inclusion initiatives
- Learning programs through our Academies
- Competitive and flexible Health Care Benefit Plans to meet you and your family’s unique needs, eligibility after 1 month of employment
- Vacation Benefits after 90 days, 401k match at 100% of first 4% of contributions
Job Description
Reporting to the Director of Revenue & Reservations Management, the Revenue & Reservations Management Analyst is responsible to support the hotel Commercial Strategy team with reporting and data analysis. The role supports the DRM in their efforts to improve and maintain data quality efforts in all areas of revenue reporting. The role also facilitates system maintenance tasks including but not limited to rate loading and inventory management, maintenance of rate parity across all selling channels and content management. They manage special projects related to Revenue Management and complete a training curriculum aimed at developing into a future Revenue Management leader within Accor.
Responsibilities
- Maintains accuracy of information and data and creates/enhances automation efforts in reporting tools.
- Assists in the preparation of competitive analysis and other supporting documents for presentation at various revenue meetings, or for required reporting within the hotel, or to corporate teams, and ownership.
- Accurately generates and updates all Revenue Management reports. Serves as primary link for reporting and analytical needs of the Revenue Management team, and ad-hoc reports for senior leadership.
- Assists in the monthly forecasting process, and creation of the annual budget and marketing plan documents, as well as long term projections.
- Assists in managing availability, rates and inventory in all channels, and communicates strategies and restrictions to operations teams.
- Responsible for maintaining rate parity across all channels, including collaborating with the sales team regarding follow up processes for repeat offenders.
- Assists with system maintenance including but not limited to, rate loading, product loading, restrictions management, monitoring forecasted demand, and running daily system checks. System expert within distribution, RM and reporting platforms.
- Aids in management of electronic channels, liaises with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets and services are completed.
- Aids in management and communication of offers and promotions, working with reservations and marketing team to ensure accurate information is displayed to guests and internal staff.
- Maintains close relationships with Central Reservations team to ensure the call center is up to date on the hotel’s information at all times.
- Manages relationship with Distribution System Support team, manages technical tickets and loading request follow ups.
- Supports special projects within Revenue Management and Distribution, focused on uncovering new revenue opportunities, including opportunities for ancillary revenue production.
- Optimizes systems such as Nor1, Ideas G3, Resort Pass, etc. to support rooms & ancillary revenue production.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- Strong communication skills, both verbal and written
- Dynamic can-do attitude
- Strong analytical skills and attention to details
- Presents a professional and polished appearance
- Effectively deal with guests and other team members
- Previous reservation experience highly preferred
- Experience with Ideas RMS, Opera PMS, Passkey, Delphi or Opera Sales and Catering preferred
- Possessing the trait of being organized and multi-tasking
- Ability to complete work within given deadlines
- Maintain confidentiality of proprietary information and protect company assets
- Hospitality industry experience required
- Experience in revenue management, reservations, or hotel analytics
Salary Range: $68k – $72k a year
Additional Information
Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others.
Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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Revenue Management Analyst employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenue Management Analyst
✨Tip Number 1
Familiarize yourself with the specific revenue management tools mentioned in the job description, such as Ideas RMS and Opera PMS. Having hands-on experience or knowledge of these systems will give you a significant edge during the interview process.
✨Tip Number 2
Showcase your analytical skills by preparing examples of how you've used data to drive decisions in previous roles. Be ready to discuss specific instances where your analysis led to improved outcomes, especially in a hospitality context.
✨Tip Number 3
Network with current or former employees of Accor to gain insights into the company culture and expectations for the Revenue Management Analyst role. This can provide you with valuable information that can help you tailor your approach during interviews.
✨Tip Number 4
Prepare to discuss your experience with maintaining data accuracy and managing inventory across multiple channels. Highlight any relevant projects or tasks that demonstrate your attention to detail and organizational skills, as these are crucial for this position.
We think you need these skills to ace Revenue Management Analyst
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Revenue Management Analyst position. Tailor your application to highlight relevant experiences and skills that align with the job description.
Highlight Analytical Skills: Since the role emphasizes strong analytical skills, be sure to provide specific examples in your CV and cover letter that demonstrate your ability to analyze data and generate reports. Mention any relevant tools or software you have experience with, such as Ideas RMS or Opera PMS.
Showcase Communication Abilities: Effective communication is key in this role. In your application, emphasize your verbal and written communication skills. Provide examples of how you've successfully communicated complex information to different stakeholders in previous roles.
Tailor Your Cover Letter: Craft a personalized cover letter that reflects your enthusiasm for the hospitality industry and your desire to contribute to Accor's mission. Mention specific aspects of the company culture or values that resonate with you and explain how you can add value to their team.
How to prepare for a job interview at Accor Hotels
✨Show Your Analytical Skills
As a Revenue Management Analyst, strong analytical skills are crucial. Be prepared to discuss your experience with data analysis and reporting tools. Highlight specific examples where your analytical abilities led to improved outcomes.
✨Demonstrate Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. Be ready to explain complex data insights in a way that is understandable to non-technical stakeholders.
✨Familiarize Yourself with Relevant Tools
Make sure you are familiar with the systems mentioned in the job description, such as Ideas RMS and Opera PMS. If you have experience with these tools, be ready to discuss how you've used them in past roles.
✨Emphasize Your Hospitality Experience
Since this position is within the hospitality industry, share your relevant experiences. Discuss how your background in hospitality has shaped your understanding of revenue management and customer service.
