At a Glance
- Tasks: Oversee night operations and provide exceptional guest service.
- Company: Accor Hotels, a leader in the hospitality industry.
- Benefits: Earn £15.30/hr while gaining valuable experience.
- Other info: Join a dynamic team with flexible part-time hours.
- Why this job: Be a key player in creating memorable guest experiences.
- Qualifications: Customer service background and strong communication skills.
The predicted salary is between 15 - 15 € per hour.
Accor Hotels is seeking a Night Reception Team Member in Harlington, United Kingdom. This part-time role involves overseeing night operations, providing exceptional guest service, and performing essential administrative tasks.
Ideal candidates will have a background in customer service and strong communication skills. This position allows you to play an integral role in guest experience while working in a dynamic hospitality environment, offering £15.30 per hour and a start date in June 2026.
Applications can be sent to Elena.Alla@accor.com.
Night Front Desk Auditor — Part-Time £15.30/hr employer: Accor Hotels
Accor Hotels is an excellent employer that values its team members by fostering a supportive and dynamic work culture in the heart of Harlington. With competitive pay at £15.30 per hour, employees benefit from flexible part-time hours, opportunities for professional growth within the hospitality industry, and a commitment to exceptional guest service that makes every shift rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Night Front Desk Auditor — Part-Time £15.30/hr
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can make all the difference when you're aiming for that Night Front Desk Auditor role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and night operations. We suggest role-playing with a friend to boost your confidence and ensure you can showcase your strong communication skills effectively.
✨Tip Number 3
Don’t forget to research Accor Hotels! Knowing their values and what they stand for will help you tailor your responses during the interview. Plus, it shows you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website for a smoother process! It’s often easier to track your application and get updates directly. Plus, we love seeing candidates who take the initiative to engage with us online.
We think you need these skills to ace Night Front Desk Auditor — Part-Time £15.30/hr
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and communication skills. We want to see how your background fits the Night Reception Team Member role, so don’t be shy about showcasing relevant experiences!
Craft a Personal Cover Letter:A personalised cover letter can really make you stand out. Share why you're excited about working with us at Accor Hotels and how you can contribute to our guest experience. Keep it friendly and professional!
Proofread, Proofread, Proofread!:Before hitting send, give your application a thorough check for any typos or grammatical errors. We appreciate attention to detail, especially in a role that involves essential administrative tasks.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s quick and easy, and it helps us keep track of your application better. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Accor Hotels
✨Know Your Customer Service Basics
Since this role is all about providing exceptional guest service, brush up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a guest or resolved a tricky situation. This will show that you understand the importance of guest satisfaction.
✨Familiarise Yourself with Night Operations
Research what night operations typically involve in a hotel setting. Be prepared to discuss how you would handle various scenarios that might arise during the night shift, such as dealing with late check-ins or managing emergencies. This shows that you're proactive and ready for the unique challenges of the role.
✨Practice Your Communication Skills
Strong communication is key in hospitality. During the interview, practice clear and concise responses. You might even want to role-play common scenarios with a friend to get comfortable. This will help you convey your thoughts effectively and demonstrate your ability to interact well with guests and team members.
✨Show Enthusiasm for the Role
Let your passion for the hospitality industry shine through. Talk about why you’re excited about working at Accor Hotels and how you can contribute to creating memorable experiences for guests. A positive attitude can make a big difference and leave a lasting impression on the interviewer.