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- Tasks: Manage hotel operations, check guests in and out, and ensure exceptional guest experiences.
- Company: Join a leading hotel brand with a focus on inclusivity and sustainability.
- Benefits: Earn £14.80 per hour, enjoy free stays, and discounts at restaurants worldwide.
- Other info: Explore career growth across 5000 hotels in over 100 countries.
- Why this job: Gain diverse skills while having fun and making guests feel at home.
- Qualifications: Experience in hospitality, strong communication skills, and a positive attitude.
The predicted salary is between 30000 - 31000 £ per year.
As a Multi-skilled Hotel Team Member, you will be required to work independently and oversee the hotel operations, including checking guests in and out, and addressing any guest needs that might arise. It is a varied role – you might have to prepare drinks, make pizza, assist the breakfast service, make new reservations, answer the phone, cashier, oversee security and health & safety, or even do basic cleaning duties. Whatever it is you need to do, have fun and always put our guests first to ensure they have an exceptional stay.
Benefits
- Pay: £14.80 per hour
- Job Type: Full Time
- Free night stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C Applies)
- Discounted hotel rates all over the world in Accor Hotels
- Grow your skills and learn more through our Apprenticeship
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
- And many more benefits and perks – subject to availability and T&C
Qualifications
- Experience in a similar role ideally within a Hotel environment
- A positive attitude and ability to work well within a team
- A commitment to delivering high levels of guest service
- Flexibility to work rotational shifts, including weekends, and holidays is essential.
- A smart and professional appearance
- Excellent communication and interpersonal skills
- Ability to work both independently and as part of a team
- Strong organizational skills and attention to detail
- A proactive attitude and problem‑solving skills
- Basic knowledge of computer systems
- Ability to handle multiple tasks simultaneously in a fast‑paced environment
You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.
Multi-Skilled Hotel Team Member employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Skilled Hotel Team Member
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with the layout, services, and staff. This way, when you walk in for an interview, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your guest service skills! Role-play common scenarios you might face, like checking guests in or handling complaints. This will help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Network with current employees! If you know someone working at the hotel, chat with them about their experiences. They might share insider tips that could give you an edge in your application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily track your application status and find other exciting opportunities within the Accor family.
We think you need these skills to ace Multi-Skilled Hotel Team Member
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and enthusiasm into your words. Remember, this role is all about putting guests first, so show us how you’d bring that positive vibe!
Tailor Your Experience: Make sure to highlight any relevant experience you have in hospitality or similar roles. We love seeing how your past gigs have prepared you for this multi-skilled position. Be specific about your duties and achievements – it’ll help us picture you in action!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if you need to, and make sure to proofread for any typos or errors – we want to see your attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at Accor Hotels
✨Know the Role Inside Out
Make sure you understand what being a Multi-Skilled Hotel Team Member entails. Familiarise yourself with the various tasks mentioned in the job description, like checking guests in and out, preparing drinks, and handling reservations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role is all about guest service, be prepared to demonstrate your excellent communication and interpersonal skills. Think of examples from your past experiences where you've gone above and beyond for a customer or resolved a tricky situation. This will highlight your commitment to putting guests first.
✨Flexibility is Key
The job requires working rotational shifts, including weekends and holidays. Be ready to discuss your availability and willingness to adapt to different schedules. Showing that you're flexible and can handle the fast-paced environment will make you stand out as a candidate.
✨Dress to Impress
First impressions matter! Make sure you present yourself in a smart and professional manner for the interview. This not only reflects your understanding of the hospitality industry but also shows respect for the interview process. A polished appearance can set a positive tone right from the start.