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- Tasks: Lead the People & Culture agenda and create an engaging workplace.
- Company: Join Novotel London Tower Bridge, where people are at the heart of our mission.
- Benefits: Enjoy free stays at Accor properties, employee discounts, and excellent training opportunities.
- Other info: Dynamic role with career progression and a focus on creating a great workplace.
- Why this job: Shape a vibrant culture and make a real impact on team engagement and wellbeing.
- Qualifications: CIPD qualified or working towards it, with strong HR experience in hospitality.
The predicted salary is between 40000 - 50000 £ per year.
At Novotel London Tower Bridge, people are at the heart of everything we do. We are looking for an experienced People & Culture Manager to lead the hotel’s People & Culture agenda and help bring our values and culture to life.
Reporting directly to the General Manager, this is a senior leadership role that partners closely with the leadership team to create an engaging, inclusive and high‑performing workplace aligned with Novotel and Accor standards.
Key Responsibilities- Act as a trusted People & Culture advisor to leaders and team members across the hotel
- Lead recruitment, onboarding and induction, ensuring a welcoming and engaging employee experience
- Drive talent development, learning and succession planning, supporting internal growth and career progression
- Shape and embed the hotel’s culture, values and wellbeing initiatives
- Deliver monthly well‑being actions to support team engagement and retention
- Ensure accurate payroll administration in line with legal and Accor requirements
- Support performance management, employee relations and policy application
- CIPD qualified (or working towards)
- Strong HR / People & Culture background, ideally within hospitality or a service‑driven environment
- Confident working with UK employment law and HR best practice
- Excellent communication skills with the ability to influence at all levels
- Passionate about people, culture and creating great place to work
You must have the right to work in the UK.
Benefits- Benefit from a free one- or two-day break in another Accor property in the UK each year.
- Employee discounted rates in Accor Hotels worldwide.
- Excellent training and development opportunities within the hotel and throughout Accor worldwide.
- Complimentary meals on duty.
- Cycle to Work Scheme.
- Further discounts in Accor properties worldwide, brands include Fairmont, Raffles, Sofitel, Pullman, MGallery, Novotel, Mercure and Ibis.
People & Culture Manager in London employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People & Culture Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research Novotel's values and culture, and think about how your experience aligns with their People & Culture agenda. Be ready to share specific examples of how you've driven engagement and inclusivity in previous roles.
✨Tip Number 3
Show your passion! When you get the chance to chat with the hiring team, let your enthusiasm for creating a great workplace shine through. Talk about your commitment to talent development and how you can contribute to their well-being initiatives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace People & Culture Manager in London
Some tips for your application 🫡
Show Your Passion for People & Culture: When writing your application, let your passion for people and culture shine through! Share specific examples of how you've created engaging workplaces or supported team members in their growth. We want to see your enthusiasm for making a difference!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the People & Culture Manager role. Highlight your relevant experience in hospitality and your understanding of UK employment law. This shows us that you’re serious about the position and understand what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our values and culture before you apply!
How to prepare for a job interview at Accor Hotels
✨Know Your Values
Before the interview, take some time to really understand Novotel's values and culture. Think about how your own values align with theirs and be ready to share specific examples of how you've embodied similar principles in your previous roles.
✨Showcase Your HR Expertise
As a People & Culture Manager, you'll need to demonstrate your strong HR background. Prepare to discuss your experience with recruitment, onboarding, and talent development. Bring along any relevant metrics or success stories that highlight your impact in these areas.
✨Engagement is Key
Since this role focuses on creating an engaging workplace, think about innovative ways you've previously driven employee engagement. Be prepared to share ideas on how you would implement well-being initiatives and foster a positive culture at Novotel.
✨Brush Up on Employment Law
Make sure you're up to speed with UK employment law and HR best practices. You might be asked specific questions about legal compliance during the interview, so having a solid understanding will help you stand out as a knowledgeable candidate.