At a Glance
- Tasks: Assist senior chefs in creating exquisite pastries and maintaining high kitchen standards.
- Company: Join the luxurious Raffles London at The OWO, a historic and glamorous destination.
- Benefits: Enjoy 28 days holiday, staff meals, and exclusive discounts across Fairmont & Raffles properties.
- Other info: Opportunities for growth and development in a supportive and inclusive workplace.
- Why this job: Be part of a prestigious team and craft delightful desserts in a vibrant environment.
- Qualifications: Experience in high-pressure service and exceptional communication skills are essential.
The predicted salary is between 22950 - 28050 £ per year.
Raffles London at The OWO on London’s Whitehall unites the allure and heritage of Raffles with one of the world’s most historic addresses, synonymous with luxury, glamour, and extraordinary adventure. This fine Grade II* listed Edwardian building has been transformed with 120 rooms and suites along with a collection of 85 exceptional branded residences. Within The OWO destination, there are a total of nine restaurants and three bars, including one by our signature chef Mauro Colagreco. The Guerlain spa and Pillar Wellness offer the latest in wellbeing, and a 600 seated-capacity grand ballroom, The Whitehall, is perfect for all kinds of special occasions and events.
At Raffles, you arrive as a guest, leave as a friend, and return as family.
Job Description Scope Of Position
To assist senior chefs in the preparation and service of pastry and bakery items ensuring that the highest standards are always maintained, and recipes are followed, ensuring that kitchen areas designated, equipment, and utensils are always kept clean & tidy to the standards required by the hotel.
Responsibilities
- Follow the methods, preparation and recipe standards.
- Be environmentally conscious and work towards a low waste operation.
- Contribute to the effective management of costs, zero waste factor.
- Correct storage and labelling of foodstuffs, equipment, and dry goods.
- Correct stock rotation of food and ordering levels via correct channels.
- Work as required on a rota basis.
- Additional responsibilities in absence of line manager or senior employee.
- Perform other duties as required or assigned including working in a different department or restaurant than usually assigned.
Health and Safety
- Ensure that all potential and real hazards are reported immediately and rectified.
- Be fully conversant with all departmental Fire, Emergency and Bomb procedures.
- Ensure the safety of the persons and the property of all within the premises, by strict adherence to existing laws, statutes and applicable ordinances, and by anticipating possible and probable hazards and conditions and either correcting them or pre-planning a defence against them.
- Stimulate and encourage a general awareness of Health and Safety in relation to all tasks and activities undertaken in the department.
Qualifications
Essential
- A proven track record and ability to provide high levels of service under pressure.
- Exceptional communication and customer service skills, both written and spoken.
- An understanding and willingness to contribute to a 24h operational schedule when required.
Desirable
- Previous experience within a luxury hotel environment working with LQA, Forbes 5* or equivalent standards.
Additional Information
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits:
- 28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years (35 Days).
- Staff meals whilst on duty.
- Free dry cleaning for uniform.
- Employer pension contribution of 3%.
- Enhanced sick pay.
- Enhanced maternity, paternity and adoption pay.
- Life Assurance 1x salary.
- Employee assistance program, including virtual GP and financial advice.
- Season ticket loans and cycle to work scheme.
- Colleague gifting to celebrate special occasions.
- Paid days off to move house or give back time to a charity of your choice.
- Internal learning and development programmes tailored to you.
- Fun-filled events, whether that’s a pub quiz, team run or festive party.
- Employee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets.
- Worldwide development opportunities across Accor’s extensive brand portfolio.
What are the Raffles Values?
- Respect: We value the needs, ideas and individuality of others; we treat everyone with fairness and dignity.
- Belonging: We celebrate our differences. We support each other and we always stand together.
- Integrity: We build trust through mutual respect and being authentic.
- Empowerment: We have the authority to take initiative and anticipate moments to create unforgettable experiences.
- Excellence: We make genuine connections and we cherish every opportunity to make the people around us feel special.
Diversity & Inclusion
Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
Pastry Commis Chef in London employer: Accor Hotels
Accor Hotels is an exceptional employer that values its team members and fosters a vibrant work culture in the heart of London. With competitive pay and opportunities for personal and professional growth, employees are encouraged to thrive in a supportive environment that prioritises guest satisfaction and teamwork. Join us to be part of a dynamic team where your contributions directly enhance the hospitality experience.
StudySmarter Expert Advice🤫
We think this is how you could land Pastry Commis Chef in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Accor Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Accor Hotels
Don't be shy about reaching out to Accor Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Pastry Commis Chef in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Accor Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Accor Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
