At a Glance
- Tasks: Support daily hotel operations across various departments while delivering excellent guest service.
- Company: Join a friendly hotel team that values diversity and inclusion.
- Benefits: Competitive pay, training opportunities, and a supportive work environment.
- Other info: Full-time position with career growth potential in a vibrant hotel setting.
- Why this job: Gain diverse skills and experience in a dynamic hospitality role.
- Qualifications: Positive attitude, teamwork skills, and flexibility for various shifts.
The predicted salary is between 30744 - 31704 £ per year.
We are looking for a flexible and reliable Multitask Team Member to join our hotel team. This is a dynamic role ideal for someone who enjoys variety and delivering excellent guest service.
About the Role
As a Multitask Team Member, you will support the daily operations across Front Office, Food & Beverage, Housekeeping, and basic Maintenance duties. You will play a key role in ensuring a smooth, safe, and welcoming environment for our guests throughout the day and night.
Key Responsibilities
- Deliver outstanding customer service from check-in to check-out
- Handle guest enquiries, calls, and requests efficiently
- Perform night audit and daily reporting tasks
- Maintain cleanliness in public areas and back-of-house
- Support kitchen and bar cleaning duties
- Carry out safety checks, fire walks, and basic maintenance inspections
- Ensure security procedures and hotel standards are followed at all times
What We’re Looking For
- Positive, friendly, and professional attitude
- Strong teamwork and communication skills
- Ability to multitask and work independently
- Flexibility to work early, late, and night shifts
- Previous hotel or customer service experience preferred
What We Offer
- A supportive team environment
- Opportunity to develop multi-department skills
- Training and career growth opportunities
Qualifications
Your experience and skills include: Service focused personality is essential.
Additional Information
To help you navigate your role, and support your success you will be trained in all front of house, F&B related functions and the safety of the property and people. By joining us as a Multitasking Team Member, you will become part of a friendly team of 12 talents. Our Hotel Managed offers 210 Ibis rooms, and a bar-restaurant. To ensure you can best welcome and care for our guests you will need to be fluent in English. This is a full‑time position (39 hours per week), with a rotating schedule from Monday to Sunday and two days off per week. The hourly rate is £14.80 on day shift, £15.30 on night shift. Only candidates with the legal right to work full‑time in the UK will be considered.
Our commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
Multitasking Team Member in London employer: Accor Hotels
Join our vibrant hotel team as a Multitasking Team Member, where you'll thrive in a supportive environment that values flexibility and teamwork. With opportunities for career growth and skill development across various departments, you will play a crucial role in delivering exceptional guest experiences in a welcoming atmosphere. Our commitment to diversity and inclusion ensures that every team member feels valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Multitasking Team Member in London
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on the place. Familiarise yourself with their services and values. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice your multitasking skills! Since this role is all about juggling different tasks, think of examples from your past experiences where you successfully managed multiple responsibilities. Be ready to share these during your chat!
✨Tip Number 3
Show off your customer service skills! Think of times when you went above and beyond for a guest or customer. Highlighting these experiences can really set you apart as a candidate who truly cares about guest satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team. We can’t wait to see your application!
We think you need these skills to ace Multitasking Team Member in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and positive attitude shine through. We want to see the real you, so don’t be afraid to show off your personality and how it aligns with our team culture.
Tailor Your Experience:Make sure to highlight any previous hotel or customer service experience you have. We’re looking for multitasking pros, so share specific examples of how you've juggled various tasks in past roles.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid fluff and focus on what makes you a great fit for us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting role. Plus, it’s super easy!
How to prepare for a job interview at Accor Hotels
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Multitasking Team Member. Familiarise yourself with tasks like handling guest enquiries and performing night audits. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Service Skills
Since this role is all about delivering excellent guest service, be ready to share examples from your past experiences. Think of times when you went above and beyond for a customer or handled a tricky situation with grace. This will show that you have the right attitude for the job.
✨Demonstrate Your Flexibility
The job requires working various shifts, so be prepared to discuss your availability. Highlight any previous experience where you had to adapt to changing schedules or take on different roles. This will reassure them that you can handle the dynamic nature of the position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they ensure a welcoming environment for guests. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
