At a Glance
- Tasks: Join our team to create memorable experiences for guests in a dynamic hotel environment.
- Company: Be part of IBIS London Shepherd's Bush, a leader in global hospitality.
- Benefits: Earn £14.80 per hour, enjoy free stays, and discounts at Accor restaurants worldwide.
- Other info: Flexible shifts, continuous learning, and a commitment to inclusivity await you!
- Why this job: Grow your skills, explore limitless opportunities, and make a real impact on guest experiences.
- Qualifications: Experience in hospitality, positive attitude, and strong communication skills are essential.
The predicted salary is between 14.8 - 14.8 £ per hour.
Company Description
Our mission at IBIS London Shepherd's Bush is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career or a calling - whatever brings you here, we have something for you!
By working at the IBIS London Shepherd's Bush you will be part of the Accor network, worldwide hospitality leader.
With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities.
Discover our Talent stories at heart-of-hospitality. com or on Instagram @heart. of. hospitality.
As part of our team you can have
- Pay: £14.80 per hour
- Job Type: Full Time
- Free night stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C Applies)
- Discounted hotel rates all over the world in Accor Hotels
- Grow your skills and learn more through our Apprenticeship
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
- And many more benefits and perks: Our objective is simple: make you grow and give you the spark to unleash your personality (all benefits subject to availability and T&C)
Job Description
As a Multi-skilled Hotel Team Member, you will be required to work independently and oversee the hotel operations, including checking guests in and out, and addressing any guest needs that might arise.
It is a varied role- you might have to prepare some drinks, make a pizza, assist the breakfast service, make new reservations, answer the phone, manage reception emails, cashiering, oversee security and health and safety, or even do some basic cleaning duties.
Whatever it is you need to do, have fun and always put our guests first to ensure they have an exceptional stay.
Qualifications
- Experience in a similar role ideally within a Hotel environment
- A positive attitude and ability to work well within a team
- A commitment to delivering high levels of guest service
- Flexibility to work rotational shifts, including weekends, and holidays is essential.
- A smart and professional appearance
- Excellent communication and interpersonal skills.
- Ability to work both independently and as part of a team.
- Strong organizational skills and attention to detail.
- A proactive attitude and problem-solving skills.
- Basic knowledge of computer systems.
- Ability to handle multiple tasks simultaneously in a fast-paced environment.
- Eligibility
You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa.
In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK.
Documented evidence of the eligibility will be required from candidates as part of the recruitment process.
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Multi-Skilled Hotel Team Member in London employer: Accor Hotels
Accor Hotels is an exceptional employer that values its team members and fosters a vibrant work culture in the heart of London. With competitive pay and opportunities for personal and professional growth, employees are encouraged to thrive in a supportive environment that prioritises guest satisfaction and teamwork. Join us to be part of a dynamic team where your contributions directly enhance the hospitality experience.
StudySmarter Expert Advice🤫
We think this is how you could land Multi-Skilled Hotel Team Member in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Accor Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Accor Hotels
Don't be shy about reaching out to Accor Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Multi-Skilled Hotel Team Member in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Accor Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Accor Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
