At a Glance
- Tasks: Plan and execute exciting meetings and events for up to 446 guests.
- Company: Join the vibrant Pullman London St Pancras team in central London.
- Benefits: Grow your career with limitless possibilities and a supportive environment.
- Other info: Dynamic role with opportunities for professional development and creativity.
- Why this job: Be part of a fun team that challenges the status quo in hospitality.
- Qualifications: Proven experience in event management and excellent customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a FUN & PASSIONATE Meeting & Events Executive who wants to join our team at our vibrant central London Hotel, Pullman London St Pancras. With 312 bedrooms and 17 meeting rooms (including the Shaw Theatre), we now need someone to bring their Meeting & Events skills to our current team!
You will assist the Meetings & Events department to achieve maximum revenue and client relationships, through effective and efficient sales techniques and strategies - providing excellent customer service at all times to all customers. In this role, you will assist in planning and executing meetings, events and conferences for up to 446 guests, from start to finish. You will work closely with our clients, agents, and team members to ensure seamless coordination and delivery of all aspects of the event. This role requires a proven record of accomplishment in event management.
Responsibilities- Respond to enquiries from agents/clients within time limit and in a professional manner
- Practice efficient and effective yield management in line with guidelines
- Promote special offers where appropriate and maximize each and every sales opportunity
- Prepare contracts and ensure maximum conversion of all business taken in the diary
- Ensure all business is chased and departmental guidelines are followed
- Conduct show-rounds for existing bookings and for new clients
- Ensure client receives a detailed event order in advance of their event
- Greet client on arrival to the hotel at the start of their function and maintain a presence throughout the event
- Resolve any client disputes and complaints in a professional manner and within guidelines issued
- Ensure accounting procedures are adhered to at all times – obtain prepayments, reconcile and check final invoices and send to the client within 48 hours of departure.
Meeting & Events Executive in London employer: Accor Hotels
At Pullman London St Pancras, we pride ourselves on fostering a vibrant and inclusive work culture that encourages personal growth and professional development. As part of the Accor family, you will have access to limitless opportunities within the hospitality industry, all while working in the heart of London. Join us to not only excel in your role as a Meeting & Events Executive but also to be part of a team that values passion, creativity, and a commitment to exceptional service.
