At a Glance
- Tasks: Drive revenue performance and improve hotel metrics through expert guidance and collaboration.
- Company: Dynamic hospitality company focused on growth and inclusivity.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional development.
- Other info: Join a diverse team committed to inclusion and career growth.
- Why this job: Make a real impact on hotel performance while building strong relationships with franchise partners.
- Qualifications: Experience in hospitality, strong communication skills, and an analytical mindset.
The predicted salary is between 60000 - 80000 £ per year.
Drive revenue performance across franchise hotels by providing expert guidance, identifying performance gaps, and influencing franchise partners to implement effective commercial strategies. The role focuses on improving RevPAR, Net RevPAR, and RGI through close collaboration, proactive support, and consistent follow‑up, ensuring strong hotel engagement and successful delivery of key revenue initiatives.
Main Accountabilities
- Drive RevPAR, Net RevPAR, and RGI improvement across franchised hotels through expert commercial guidance.
- Proactively identify performance gaps and ensure hotels receive clear, actionable recommendations.
- Influence franchisees to adopt the right revenue levers through strong proximity, persuasion, and data‑driven insights.
- Build trusted relationships with franchise owners to secure alignment on commercial priorities and performance expectations.
- Coordinate with RMoD (when relevant) or RM Services & Product dept as well as Operations to ensure consistent topline strategies across franchised hotels.
- Monitor performance rigorously through structured routines and KPI governance, ensuring follow‑through and measurable impact.
- Ensuring all performance levers are available and measured, building the capabilities needed to accelerate business growth and securing expected results for openings and ramp‑ups.
Qualifications
- Experience in B2B, B2C, top line / commercial, or hotel operations within hospitality.
- Proven track record improving hotel satisfaction and commercial performance metrics.
- Experience leading multi‑hotel or regional teams.
- Strong influencing and communication skills.
- Deep understanding of commercial initiatives, brand standards and client experience levers.
- Analytical mindset with ability to translate insights into clear action plans.
- Fluent in English.
Commitment to Diversity & Inclusion
We are an inclusive company. Our ambition: attract, recruit, and promote a diverse range of talents.
EEO Statement
Your information will be kept confidential according to EEO guidelines.
Manager Go to Market - Top Line Performance in London employer: Accor Hotels
Accor Hotels is an exceptional employer that values its team members and fosters a vibrant work culture in the heart of London. With competitive pay and opportunities for personal and professional growth, employees are encouraged to thrive in a supportive environment that prioritises guest satisfaction and teamwork. Join us to be part of a dynamic team where your contributions directly enhance the hospitality experience.
StudySmarter Expert Advice🤫
We think this is how you could land Manager Go to Market - Top Line Performance in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Accor Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Accor Hotels
Don't be shy about reaching out to Accor Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Manager Go to Market - Top Line Performance in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Accor Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Accor Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
