At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for our guests.
- Company: Join the vibrant team at Novotel London Greenwich, a 4-star hotel.
- Benefits: Enjoy global hotel discounts, competitive salary, and personal development opportunities.
- Other info: Flexible hours and a supportive environment for personal growth.
- Why this job: Be part of a dynamic team that values hospitality and guest satisfaction.
- Qualifications: Passionate about food and beverage with a team-oriented mindset.
The predicted salary is between 12 - 15 £ per hour.
The Novotel London Greenwich is a 4‑star hotel and is a perfect base for business, leisure and family trips to London. The hotel has 151 bedrooms and five conference rooms that can accommodate up to 175 guests, ideal for meetings, conferences and celebrations. The Novotel London Greenwich bar is an atmospheric space to enjoy afternoon tea, beer, wine, a cocktail or soft drink at any time of day. Our mission is to create memorable moments for our guests by connecting hearts from arrival to farewell.
Job Description & Responsibilities
- Ensures the high standard of services provided for guests and the attainment of the department's qualitative and quantitative targets.
- Conveys the hotel's image and atmosphere through exemplary attitude and warm and friendly welcome, availability and frequent presence in the field.
- Enhances guest satisfaction.
- Develops close relationships with guests to encourage loyalty.
- Ensures guests receive a warm and personalised welcome.
Qualifications
- Passionate about hospitality and food and beverage with previous similar work experience.
- A team player, hard worker, and detail‑oriented.
- Is flexible and willing to meet the demands of operation.
Benefits
- Discounted hotel rates all over the world in Accor Hotels.
- Continuously learn and develop yourself with our Accor Academy.
- Support your wellbeing in your professional and personal lives.
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries.
- Participate actively in initiatives to build a more inclusive and sustainable world.
- Competitive salary.
- Pension Scheme.
- Cycle to Work Scheme.
- Staff Uniforms Provided.
- Learning programs through our Academies.
Creates a culture which is service focused, positive and driven to succeed, open to change and creative in approach. Excellent communicator with well‑developed stakeholder management skills (internal and external). Exceptionally organised with the ability to efficiently prioritise matters. Ability to remain calm when under pressure. Ability to work a flexible roster including mornings, evenings, weekends and public holidays. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
Contract Details
- Contract Type: Zero Hours Contract.
- Number of hours: PT.
- Start date: Now.
- Location: Novotel London Greenwich.
Food and Beverage Team Member in London employer: Accor Hotels
Accor Hotels is an exceptional employer that values its team members and fosters a vibrant work culture in the heart of London. With competitive pay and opportunities for personal and professional growth, employees are encouraged to thrive in a supportive environment that prioritises guest satisfaction and teamwork. Join us to be part of a dynamic team where your contributions directly enhance the hospitality experience.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Team Member in London
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Accor Hotels and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Food and Beverage Team Member in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Accor Hotels that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Accor Hotels.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Accor Hotels get a sense of who you are beyond your experience!
How to prepare for a job interview at Accor Hotels
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Accor Hotels and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
