At a Glance
- Tasks: Welcome guests and ensure their stay is unforgettable while managing check-ins and requests.
- Company: Accor Hotels, a leading name in hospitality with a focus on guest experience.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Dynamic work environment with a chance to grow in the hospitality industry.
- Why this job: Join a vibrant team and create memorable experiences for guests every night.
- Qualifications: 1-2 years in customer service and fluent English required.
The predicted salary is between 25000 - 30000 £ per year.
Accor Hotels in Leeds is seeking a Nights Receptionist to welcome guests from arrival to departure and ensure a memorable stay.
You will handle check-ins, respond to requests, and coordinate with Housekeeping to keep rooms ready.
The role requires 1-2 years in customer service, experience with Opera or a similar PMS, and fluent English.
You will manage diary events, mail and parcels, and uphold security and cashing procedures while delivering exceptional service.
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We think you need these skills to ace Night Guest Services Concierge in Leeds
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Customer Service
Adaptability
Teamwork
