At a Glance
- Tasks: Join our team as a Laundry Valet, handling guest laundry and ensuring top-notch service.
- Company: The iconic Savoy Hotel, known for luxury and excellence in hospitality.
- Benefits: Earn £18.27 per hour, enjoy exclusive discounts, and access to gym facilities.
- Other info: Flexible hours with opportunities for growth and multi-skilling across departments.
- Why this job: Be part of a prestigious hotel and develop valuable skills in a dynamic environment.
- Qualifications: A positive attitude, ability to work under pressure, and a desire to learn.
The predicted salary is between 18.27 - 18.27 £ per hour.
Department: Housekeeping
Inspired & supported by: Laundry Supervisor
Salary: £18.27 per hour including service charge
Shift hours are 06:30 to 15:00 and 15:00 to 23:30. Please note that we require flexibility Monday to Sunday for the noted early and late shifts.
Your purpose will be: To be a key player at the heart of our operation. Taking pride in providing a high standard of work in the linen room with guest and colleague laundry, dry cleaning and pressing.
You will be accountable for:
- Preparing the linen to help set the teams up for success during the day.
- Handling guest requests, belongings and personal items with the utmost care, security and discretion.
- Preparation and delivery of essential stock promoting a one team mind set.
- Keeping a clean and tidy work environment at all times.
Your key responsibilities & contribution will be:
- Collecting, processing and delivering laundry, dry cleaning and pressing for guests.
- Assist with packing/unpacking/room moves for guests.
- To accurately record and charge all items.
- Sewing and garment repairs.
- To operate laundry equipment correctly.
- To assist in controlling linen stocks and linen inventories.
- To accurately process and distribute staff uniforms communicating damage and missing items.
- To ensure all communications with guests are in line with service standards.
- To keep the linen room and equipment clean and tidy at all times.
- Other duties as specified by Housekeeping leadership.
Qualifications
What you will need to do this role:
Essential:
- The ability to prioritise and organise yourself.
- Warm, enthusiastic and positive personality with the ability to build trusting relationships with others.
- Able to work under pressure and at high speed.
- Frequently kneeling, pushing, pulling, lifting, carrying, reaching, standing and walking.
- CAN DO attitude and able to adapt to changes.
- Problem solving abilities.
- Attention to detail.
- Highly responsible and able to work independently with little supervision and also able to follow directions thoroughly.
- The desire to develop your skills to include luggage service, laundry services and other operating equipment (shampoo machine, washing machines, dryers, ironer).
Desirable:
- 1 year minimum experience in the Hospitality Industry preferred.
- 6 months minimum in laundry.
- Flexibility. Working between Monday to Sunday.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Additional Information
What's in it for you?
- Competitive salary, pension.
- Accrued holidays.
- Exclusive discounts: Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included).
- 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants.
- 20% off at other Gordon Ramsay restaurants and Restaurant 1890.
- Colleague restaurant, interfaith prayer room and wellness room.
- Laundry services for all colleagues.
- Gym access.
- Local discounts for F&B and retail.
StudySmarter Expert Advice🤫
We think this is how you could land Laundry Valet, Casual (0-hour contract), The Savoy Hotel
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Accor Hotels and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Laundry Valet, Casual (0-hour contract), The Savoy Hotel
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Accor Hotels that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Accor Hotels.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Accor Hotels get a sense of who you are beyond your experience!
How to prepare for a job interview at Accor Hotels
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Accor Hotels and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
