Meetings and Events Operations Manager in Knutsford
Meetings and Events Operations Manager

Meetings and Events Operations Manager in Knutsford

Knutsford Full-Time 30000 - 40000 £ / year (est.) No home office possible
Accor Hotels

At a Glance

  • Tasks: Lead and manage all banquet and event operations for a luxury resort.
  • Company: Fairmont Cheshire, The Mere - a top luxury destination in Cheshire.
  • Benefits: Exclusive discounts, competitive salary, 28 days holiday, and training opportunities.
  • Other info: Be part of a unique culture with excellent career growth potential.
  • Why this job: Join a dynamic team and create unforgettable experiences in a stunning environment.
  • Qualifications: 3+ years in a managerial role, preferably in luxury hospitality.

The predicted salary is between 30000 - 40000 £ per year.

Location: On-site in Knutsford, Cheshire, North-West England (not remote). Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world‑renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world‑class spa experiences, exceptional dining, and outstanding leisure facilities.

Your purpose will be: The Meetings and Events Operations Manager oversees all banquet, event, and conference operations, ensuring exceptional service, adherence to brand standards, and strong departmental performance. Working closely with Sales, Culinary, Food & Beverage, and Maintenance teams, this role ensures seamless planning, coordination, and delivery of memorable events. The position leads and develops the banqueting team, driving service excellence, operational efficiency, and continuous improvement.

Responsibilities include:

  • Lead all Banqueting food and beverage operations, ensuring flawless service and alignment with Fairmont standards.
  • Develop and maintain departmental SOPs to ensure consistency, efficiency, and exceptional guest experiences.
  • Oversee daily operations with strong floor presence, supporting colleagues and engaging with guests and members.
  • Create effective staffing schedules that balance business needs, colleague wellbeing, and financial targets.
  • Recruit, train, and develop a talented Banqueting team, fostering a culture of excellence and continuous growth.
  • Manage stock, costs, and revenue performance to achieve departmental financial objectives.
  • Review products, services, and guest feedback to drive continuous improvement and innovation.
  • Monitor industry trends and competitor activity to inform departmental strategy.
  • Support forecasting, payroll planning, and financial reporting in line with hotel standards.
  • Ensure full compliance with health, safety, hygiene, and statutory requirements, including risk assessments and fire procedures.
  • Maintain a safe, immaculate, and well‑presented environment across all Banqueting areas.
  • Lead by example, nurturing a strong team spirit and upholding Fairmont values in all interactions.

Qualifications:

  • Proven experience in a Managerial role, ideally within a luxury or high‑volume environment.
  • Qualification in Hospitality Management/Food & Beverage preferred.
  • Additional certification(s) in Food & Beverage will be an advantage.
  • Experienced in all aspects of restaurant and banquet service.
  • Minimum 3 years of relevant experience in a similar capacity with proven records in delivering results.
  • Excellent reading, writing and oral proficiency in English language.

What is in it for you?

  • Exclusive Discounts: Fairmont Cheshire, The Mere, Spa and Golf discount Fairmont, Raffles, and Accor Hotels (friends and family rates are included).
  • 20% off food and beverage in on‑site restaurants.
  • Being part of The Mere Team – our culture is unique!
  • You will benefit from training and development opportunities.
  • Competitive salary and benefits including pension.
  • 28 days of holiday including public holidays.
  • 1-5 days service award based on length of service.
  • Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide.
  • And last but not least you will get to work with a team of extraordinary people.

Meetings and Events Operations Manager in Knutsford employer: Accor Hotels

Fairmont Cheshire, The Mere is an exceptional employer located in the picturesque Cheshire countryside, offering a unique blend of luxury hospitality and local heritage. With a strong focus on employee development, competitive benefits, and a vibrant work culture, team members enjoy exclusive discounts, training opportunities, and a supportive environment that fosters growth and excellence. Join us to be part of a dedicated team committed to delivering unforgettable experiences in a stunning setting.
Accor Hotels

Contact Detail:

Accor Hotels Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Meetings and Events Operations Manager in Knutsford

✨Tip Number 1

Network like a pro! Attend industry events and connect with people in the hospitality sector. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your personality! When you get to the interview stage, let your passion for hospitality shine through. Share stories about your experiences and how you've created memorable moments for guests.

✨Tip Number 3

Research the company! Familiarise yourself with Fairmont Cheshire, The Mere's values and recent achievements. This will help you tailor your responses and show that you're genuinely interested in being part of their team.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our fantastic team at Fairmont Cheshire, The Mere.

We think you need these skills to ace Meetings and Events Operations Manager in Knutsford

Banqueting Operations Management
Food and Beverage Service
Staff Recruitment and Training
Financial Oversight
Inventory Control
Event Planning and Coordination
Guest Engagement
Health and Safety Compliance
Operational Efficiency
Continuous Improvement
Team Leadership
Communication Skills
Hospitality Management
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences align with our commitment to exceptional service and creating unforgettable moments for our guests.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Meetings and Events Operations Manager role. Highlight relevant experiences that showcase your managerial skills and ability to lead a team in a luxury environment, just like we do at Fairmont Cheshire.

Be Specific About Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. We love numbers, so if you can quantify your successes, it’ll definitely catch our eye!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Fairmont Cheshire, The Mere.

How to prepare for a job interview at Accor Hotels

✨Know Your Venue

Before the interview, take some time to research Fairmont Cheshire, The Mere. Familiarise yourself with its history, values, and the services it offers. This will not only show your genuine interest but also help you align your answers with their brand standards.

✨Showcase Your Leadership Skills

As a Meetings and Events Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, managed events, or improved service quality. Be ready to discuss how you foster a culture of excellence and continuous growth.

✨Understand Financial Management

Since financial oversight is a key responsibility, brush up on your knowledge of budgeting, inventory control, and revenue management. Be prepared to discuss how you've managed costs and maximised revenue in previous roles, as this will be crucial for the position.

✨Engage with the Interviewers

During the interview, make sure to engage with your interviewers. Ask insightful questions about the team dynamics, challenges they face, and their expectations for the role. This shows that you're not just interested in the job, but also in contributing positively to the team and the overall guest experience.

Meetings and Events Operations Manager in Knutsford
Accor Hotels
Location: Knutsford

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