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- Tasks: Lead the kitchen porter team, ensuring cleanliness and safety in all back-of-house areas.
- Company: Fairmont Cheshire, The Mere - a luxury destination in the heart of Cheshire.
- Benefits: Exclusive discounts, competitive salary, 28 days holiday, and training opportunities.
- Why this job: Join a dynamic team and make a real impact in a prestigious hospitality environment.
- Qualifications: 1-3 years in hospitality, strong communication skills, and ability to work under pressure.
- Other info: Be part of a unique culture with extraordinary colleagues and excellent career growth.
The predicted salary is between 24000 - 36000 £ per year.
Location: On-site in Knutsford, Cheshire, North-West England (not remote)
Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality.
Your purpose
To lead and support the Steward (kitchen porter) team, ensuring all back-of-house areas are maintained to the highest standards of cleanliness, safety, and organisation. The Senior Steward acts as the first point of contact for kitchen porters, delegating tasks, monitoring performance, and supporting management in delivering smooth operations.
Job Description
- Lead by example, working alongside the porter team during shifts
- Delegate daily duties and ensure tasks are completed to the required standard
- Provide guidance, coaching, and on-the-job training to new and existing porters
- Conduct pre-shift briefings when required and maintain clear communication
- Monitor porter performance and report any concerns to management
- Comply with all Health and Safety at Work regulations, including COSHH and Manual Handling, and attend all required training sessions
- Maintain consistently high standards of personal hygiene and grooming
- Assist in preparing and distributing operating equipment for functions, inventories, and other requirements
- Oversee cleaning and dishwashing operations during service
- Ensure all back-of-house areas (dish wash, pot wash, bin areas, stores, locker rooms, corridors, event spaces) remain clean, safe, and well-organised
- Support stock rotation (FIFO), chemical checks, and delivery storage
- Ensure waste segregation and recycling standards are followed
- Step in to cover porter tasks during staff shortages or peak service times
- Ensure porters follow COSHH guidelines and use chemicals correctly
- Check PPE usage and report any shortages or damaged items
- Monitor compliance with hygiene, food safety, and fire safety standards
- Report hazards, accidents, or equipment faults immediately to managers
- Ensure daily and weekly cleaning checklists are completed, signed off, and properly filed
Qualifications
- 1-3 years’ experience in the Hospitality Industry
- Intermediate communication skills, both written & verbal
- Intermediate computer skills, including Microsoft Office, and mobile App basic usage
- Able to work well under pressure in fast-paced and changing environment
- Proven organizational skills, work well on their own, able to set and meet deadlines with quality results
- Willing to work on rotating shifts including weekends and public holidays
- A confident & dynamic speaker, able to communicate and interact effectively with all levels of an organization
Additional Information
What is in it for you?
- Exclusive Discounts: Fairmont Cheshire, The Mere, Spa and Golf discount
- Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
- 20% off food and beverage in on-site restaurants
- Colleague restaurant
- Being part of The Mere Team – our culture is unique!
- You will benefit from training and development opportunities
- Competitive salary and benefits including pension
- 28 days of holiday including public holidays
- 1-5 days service award based on length of service
- Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
- And last but not least you will get to work with a team of EXTRAORDINARY people
Kitchen Porter Supervisor in Knutsford employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen Porter Supervisor in Knutsford
✨Tip Number 1
Get to know the company culture! Before your interview, check out Fairmont Cheshire, The Mere's social media and website. Understanding their values and vibe will help you connect during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in hospitality.
✨Tip Number 3
Show off your leadership skills! As a Kitchen Porter Supervisor, you'll need to lead a team. Be ready to share examples of how you've successfully managed or trained others in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Fairmont family. Don’t miss out!
We think you need these skills to ace Kitchen Porter Supervisor in Knutsford
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share experiences that highlight your commitment to exceptional service and teamwork. We want to see how you can contribute to our unique culture at Fairmont Cheshire, The Mere.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Kitchen Porter Supervisor role. Highlight relevant experience, especially in leading teams and maintaining high standards. We appreciate when applicants take the time to align their skills with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We value communication skills, so make sure your written application reflects your ability to convey information effectively, just like you would in a busy kitchen environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our extraordinary team at Fairmont Cheshire, The Mere!
How to prepare for a job interview at Accor Hotels
✨Know the Company Inside Out
Before your interview, take some time to research Fairmont Cheshire, The Mere. Understand their values, mission, and what makes them stand out in the luxury hospitality sector. This will not only impress your interviewers but also help you tailor your answers to align with their expectations.
✨Showcase Your Leadership Skills
As a Kitchen Porter Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully delegated tasks, trained new staff, or resolved conflicts. Highlighting these skills will demonstrate that you're ready to take on the responsibilities of the role.
✨Emphasise Your Attention to Detail
In a role focused on cleanliness and organisation, it's crucial to showcase your attention to detail. Be ready to discuss how you ensure high standards in your previous roles, whether it’s through maintaining hygiene protocols or managing inventory efficiently. This will show that you understand the importance of these aspects in a luxury setting.
✨Prepare for Scenario Questions
Expect scenario-based questions during your interview. Think about how you would handle situations like staff shortages or ensuring compliance with health and safety regulations. Practising your responses will help you feel more confident and articulate during the actual interview.
