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- Tasks: Create a luxurious environment by ensuring guest rooms are immaculate and welcoming.
- Company: Join Fairmont Cheshire, a top luxury destination in the heart of Cheshire.
- Benefits: Enjoy exclusive discounts, competitive salary, and 28 days holiday.
- Other info: Training opportunities and a supportive team culture await you!
- Why this job: Be part of a unique team dedicated to exceptional hospitality and memorable guest experiences.
- Qualifications: Experience in housekeeping with a keen eye for detail and a passion for luxury service.
The predicted salary is between 20000 - 25000 ÂŁ per year.
Company Description
Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality.
Location: On-site in Knutsford, Cheshire, North-West England (not remote)
Your purpose will be: To create an immaculate, serene, and luxurious environment that reflects the elegance and heritage of Fairmont Cheshire, The Mere. The Room Attendant ensures every guest room is presented to the highest standard of cleanliness, comfort, and attention to detail, transforming each stay into a memorable Fairmont experience. Through precision, pride, and a commitment to excellence, this role supports the hotel’s reputation for exceptional luxury hospitality.
Job Description
- Prepare and service guest rooms to Fairmont’s exacting luxury standards
- Ensure impeccable cleanliness and presentation of bedrooms, bathrooms, and amenities
- Replenish linens, towels, and guest supplies with care and consistency
- Report maintenance issues promptly, ensuring rooms remain in perfect condition
- Handle guest belongings and privacy with the utmost respect and discretion
- Support VIP room preparations, ensuring personalised touches and flawless presentation
- Maintain housekeeping trolleys and storage areas in a clean, organised, and fully stocked state
- Respond to guest requests with warmth, professionalism, and a guest‑first mindset
- Collaborate with Floor Supervisors, Housekeeping, and Front Office to ensure timely room readiness
- Follow all cleaning procedures, including deep‑cleaning schedules and brand standards
- Ensure compliance with health, safety, and hygiene regulations, including COSHH and manual handling
- Participate in daily briefings and training sessions to stay aligned with service expectations
- Support lost‑and‑found procedures with accuracy and confidentiality
- Contribute to a positive, respectful, and team‑focused working environment
- Uphold Fairmont grooming, communication, and service standards at all times
Qualifications
- 1 year of housekeeping or cleaning experience, ideally within a luxury hotel environment
- Strong attention to detail and pride in delivering exceptional standards
- Understanding of cleaning procedures, hygiene standards, and room presentation
- Knowledge of UK health & safety regulations, including COSHH (training can be provided)
- Ability to work independently and as part of a team
- Good time‑management skills and the ability to prioritise tasks
- Professional, courteous, and guest‑focused attitude
- Physical ability to meet the demands of the role, including manual handling
- A passion for luxury hospitality and creating memorable guest experiences
Additional Information
What is in it for you?
- Exclusive Discounts: Fairmont Cheshire, The Mere, Spa and Golf discount
- Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
- 20% off food and beverage in on‑site restaurants
- Colleague restaurant
- Being part of The Mere Team – our culture is unique!
- You will benefit from training and development opportunities
- Competitive salary and benefits including pension
- 28 days of holiday including public holidays
- 1-5 days service award based on length of service
- Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
- And last but not least you will get to work with a team of EXTRAORDINARY people
Housekeeping Attendant Full-Time in Knutsford employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Attendant Full-Time in Knutsford
✨Tip Number 1
Get to know the Fairmont Cheshire vibe! Before your interview, check out their website and social media. Understanding their luxury standards and guest experience will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for housekeeping roles and rehearse your answers. Focus on your attention to detail and how you handle guest requests – these are key in a luxury setting like Fairmont Cheshire.
✨Tip Number 3
Dress to impress! When you show up for your interview, make sure you look polished and professional. This reflects your understanding of the luxury hospitality environment and sets a positive tone right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your enthusiasm for joining the Fairmont Cheshire team. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Housekeeping Attendant Full-Time in Knutsford
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for luxury hospitality shine through! Share any experiences that highlight your commitment to creating memorable guest experiences, as this is what we value at Fairmont Cheshire, The Mere.
Be Detail-Oriented: Since attention to detail is key in housekeeping, make sure to mention specific examples of how you've maintained high standards in previous roles. We want to see that you take pride in your work and understand the importance of cleanliness and presentation.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the job description. Highlight your relevant experience and skills that align with our expectations for the Housekeeping Attendant role.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity at Fairmont Cheshire, The Mere!
How to prepare for a job interview at Accor Hotels
✨Know the Company Inside Out
Before your interview, take some time to research Fairmont Cheshire, The Mere. Understand their values, what makes them stand out in luxury hospitality, and their commitment to exceptional service. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Attention to Detail
As a Housekeeping Attendant, attention to detail is crucial. Prepare examples from your past experience where you demonstrated this skill. Whether it’s about how you ensured a room was spotless or how you handled guest requests, be ready to share specific stories that highlight your commitment to excellence.
✨Emphasise Teamwork and Communication
This role requires collaboration with various departments. Be prepared to discuss how you've worked effectively in a team before. Highlight your communication skills and how you’ve contributed to a positive working environment, as this aligns with Fairmont's focus on teamwork.
✨Prepare for Practical Questions
Expect questions that assess your understanding of cleaning procedures and health & safety regulations. Brush up on UK hygiene standards and be ready to discuss how you would handle specific scenarios, like reporting maintenance issues or managing guest belongings with care. This will demonstrate your readiness for the role.