Housekeeping Attendant ( H/F )
Housekeeping Attendant ( H/F )

Housekeeping Attendant ( H/F )

London Full-Time No home office possible
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At a Glance

  • Tasks: Keep rooms and common areas spotless while ensuring guest comfort.
  • Company: Join Accor, a global leader in hospitality that values your individuality.
  • Benefits: Enjoy flexible work options and a supportive team environment.
  • Why this job: Be part of a dynamic culture that encourages personal growth and creativity.
  • Qualifications: Experience in housekeeping preferred; strong attention to detail and teamwork skills required.
  • Other info: We celebrate diversity and inclusion in our workplace.
Description de l\’entreprise

Pourquoi travailler chez Accor ?
Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.
Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.
En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.
Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS

Description du poste

Rattaché aux Superviseurs d\’étage, le / la Housekeeping Attendant aura pour mission principale : d\’Assurer l’entretien et la propreté impeccable des chambres et des parties communes conformément aux standards de qualité de Fairmont la Marina Rabat-Salé, tout en garantissant le confort et la satisfaction des clients.

Responsabilités principales :

  • Nettoyer, ranger et préparer les chambres, salles de bains et parties communes selon les procédures établies

  • Remplacer le linge de lit et les serviettes, réapprovisionner les chambres en produits d\’accueil et fournitures

  • Contrôler l\’état général des équipements dans les chambres et signaler tout dysfonctionnement ou anomalie

  • Respecter les règles d’hygiène, de sécurité et de confidentialité des clients

  • Optimiser l’utilisation des produits d\’entretien et veiller à la propreté du matériel de travail

  • Assurer un service discret et courtois, anticiper les besoins des clients

  • Participer à l’inventaire du linge, du minibar et du matériel de chambre si nécessaire

  • Travailler en coordination avec la gouvernante et les autres services (maintenance, réception et room service)

Qualifications

Compétences requises :

  • Excellente connaissance des techniques de nettoyage et d’entretien

  • Sens de l’organisation et rapidité d’exécution

  • Rigueur, discrétion et souci du détail

  • Esprit d\’équipe et sens du service client

Profil recherché :

  • Expérience souhaitée dans un poste similaire, idéalement en hôtellerie haut de gamme

  • Présentation soignée

  • Bonne condition physique

  • Motivation et attitude positive

Informations supplémentaires

Notre Engagement Diversité & Inclusion :
Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents.

#J-18808-Ljbffr

Housekeeping Attendant ( H/F ) employer: Accor Hotels

Accor is not just a global leader in hospitality; it is a place where you can truly be yourself and find a role that aligns with your personality. With a strong commitment to employee growth and learning, Accor offers a supportive work culture that values diversity and inclusion, ensuring that your contributions make a meaningful impact. Join us at Fairmont la Marina Rabat-SalΓ©, where you can explore limitless opportunities and help shape the future of hospitality.
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Contact Detail:

Accor Hotels Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Housekeeping Attendant ( H/F )

✨Tip Number 1

Familiarise yourself with the specific cleaning standards and procedures used in high-end hotels. Understanding these will help you demonstrate your knowledge during interviews and show that you're ready to meet their expectations.

✨Tip Number 2

Highlight any previous experience in housekeeping, especially in luxury settings. Be prepared to discuss specific tasks you performed and how they contributed to guest satisfaction, as this will set you apart from other candidates.

✨Tip Number 3

Showcase your attention to detail and organisational skills by preparing examples of how you've efficiently managed your time in past roles. This is crucial for a Housekeeping Attendant, where speed and precision are key.

✨Tip Number 4

Demonstrate your customer service skills by sharing experiences where you went above and beyond to meet a guest's needs. This will illustrate your commitment to providing excellent service, which is essential in the hospitality industry.

We think you need these skills to ace Housekeeping Attendant ( H/F )

Cleaning Techniques
Attention to Detail
Time Management
Organisational Skills
Discretion
Teamwork
Customer Service Orientation
Physical Stamina
Problem-Solving Skills
Knowledge of Hygiene Standards
Inventory Management
Communication Skills
Adaptability
Positive Attitude

Some tips for your application 🫑

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Housekeeping Attendant. Familiarise yourself with the specific tasks mentioned in the job description, such as cleaning techniques and customer service expectations.

Tailor Your CV: Highlight relevant experience in your CV, especially any previous roles in housekeeping or hospitality. Emphasise skills like attention to detail, organisation, and teamwork, which are crucial for this position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your commitment to providing excellent service. Mention how your skills align with the company's values and the specific requirements of the role.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Housekeeping Attendant.

How to prepare for a job interview at Accor Hotels

✨Show Your Attention to Detail

As a Housekeeping Attendant, attention to detail is crucial. During the interview, highlight your ability to notice small things that others might overlook, such as cleanliness and organisation in previous roles.

✨Demonstrate Your Team Spirit

This role requires working closely with supervisors and other staff. Be prepared to discuss examples of how you've successfully collaborated with others in past jobs, showcasing your teamwork skills.

✨Emphasise Your Customer Service Skills

Since the job involves ensuring guest satisfaction, share experiences where you went above and beyond for customers. This will show that you understand the importance of service in the hospitality industry.

✨Prepare for Practical Questions

Expect questions about cleaning techniques and procedures. Brush up on your knowledge of hygiene standards and be ready to explain how you would handle specific cleaning scenarios.

Housekeeping Attendant ( H/F )
Accor Hotels
A
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