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- Tasks: Join our team as a House Attendant, ensuring rooms are clean and welcoming for guests.
- Company: Fairmont Singapore and Swissôtel The Stamford offers dynamic career growth in a vibrant hotel environment.
- Benefits: Enjoy birthday leave, discounted room rates, and complimentary meals during shifts.
- Why this job: Be part of a supportive team, gain hands-on experience, and contribute to guest satisfaction.
- Qualifications: No prior experience needed; just bring your enthusiasm and basic English skills.
- Other info: This role is physically demanding, perfect for those who enjoy active work.
The predicted salary is between 20000 - 28000 £ per year.
Company Description
Strategically located in the heart of Singapore's shopping, dining and entertainment districts, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore's landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia's largest spas, Willow Stream Spa.
ABOUT OUR COMPANY
At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immersive growth and career opportunities with us.
Job Description
- Carry out instructions from the Team Leaders/Assistant Managers on the preparation of VIP and LCAH rooms and amenities.
- Conduct Preventive Maintenance cleaning in the guestrooms.
- Be part of a team with Room Attendants and assist the Room Attendants by stripping beds, cleaning bathrooms and spotting carpets as and when necessary.
- Report any damages or loss of linen, furniture, fixture and equipment to the supervisor/housekeeping coordinator.
- Change all fused light bulbs in the guestrooms.
- Assist to prepare gym wear for arrival guests and exchange gym wear for in-house guests (if applicable to hotel).
- Immediately report all maintenance deficiencies to the team leader/housekeeping coordinator.
- Clean and correctly supply the assigned floors and rest rooms in an 8 hour shift.
- Responsible for the safety and security of assigned keys, mobile and equipment by correctly wearing them and using them according to procedures.
- Cleaning of colleagues' toilets, staircases and service areas.
- Removing all trash and all items that should not be in service areas.
- Ensuring all storage areas are locked.
- Transport furniture, supplies and linen as required by the department.
- Changing light bulbs and exit lights where necessary and removing all obstructions from corridors, exits and staircases.
- Send all soiled shower curtains, pillows, blankets and bed spreads from Service Areas to Laundry department via the Linen Chute or manually with the blue tubs.
- Pack amenities for the Room Attendant's cart and ensure that there are sufficient supplies daily.
- Assist in the counting of all storage items monthly and inform the Assistant Manager should there be any shortage of items.
- Ensure that safe working practices are followed including emergency procedures.
- Comply with hotel and department policies and procedures at all times.
- Carry out other duties as and when assigned by the Management of the Hotel and department.
- Be creative and innovative in job tasks and give positive suggestions and feedback.
- Carry out daily duties and interactions using the Heartist approach.
Qualifications
- Minimum Primary 6 Education.
- Experience preferred but not necessary.
- Able to communicate in basic English.
- Technical skills for Housekeeping.
- Interpersonal skills well developed with guests and colleagues.
- Physically prepared for the physically demanding role.
- Attention to detail especially cleanliness, room presentation.
- Able to work independently, reliable, self-motivated.
Additional Information
- Job Highlights
- Birthday Leave
- Discounted Room Rates across ACCOR Properties
- Duty Meals
House Attendant employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land House Attendant
✨Tip Number 1
Familiarise yourself with the specific duties of a House Attendant. Understanding the daily tasks, such as cleaning and maintenance responsibilities, will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Showcase your interpersonal skills by preparing examples of how you've effectively communicated with colleagues or guests in previous roles. This is crucial for a position that involves teamwork and guest interaction.
✨Tip Number 3
Highlight any experience you have in physically demanding roles. Being able to demonstrate your physical readiness for the job can set you apart from other candidates.
✨Tip Number 4
Research Fairmont Singapore and Swissôtel The Stamford's values and culture. Aligning your personal values with theirs can help you make a strong impression during the interview process.
We think you need these skills to ace House Attendant
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and qualifications required for the House Attendant position. Tailor your application to highlight relevant skills and experiences.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience, especially in housekeeping or similar roles. Highlight any technical skills and interpersonal abilities that align with the job requirements.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Fairmont Singapore and Swissôtel The Stamford, and how you can contribute to their team.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a role in housekeeping.
How to prepare for a job interview at Accor Hotels
✨Show Your Attention to Detail
As a House Attendant, attention to detail is crucial. During the interview, highlight any experiences where you demonstrated this skill, whether in previous jobs or personal projects. Mention specific tasks that required meticulousness, such as cleaning or organising.
✨Demonstrate Your Team Spirit
This role involves working closely with Room Attendants and other team members. Be prepared to discuss examples of how you've successfully collaborated in a team environment. Emphasise your ability to support others and contribute positively to group dynamics.
✨Communicate Clearly
Basic English communication skills are essential for this position. Practice articulating your thoughts clearly and confidently. You might be asked about your understanding of instructions or how you would report issues, so be ready to demonstrate your communication abilities.
✨Prepare for Physical Demands
The job can be physically demanding, so it's important to convey your readiness for this aspect. Discuss any relevant experiences that showcase your physical stamina or ability to handle similar tasks. This will reassure the interviewer of your capability to meet the job's requirements.
