At a Glance
- Tasks: Create unforgettable experiences for guests from arrival to departure.
- Company: Join a diverse team at Adagio, where everyone is welcome.
- Benefits: Flexible part-time hours, with opportunities for growth and development.
- Other info: Work 2 days a week with rotating shifts, perfect for students!
- Why this job: Be the face of hospitality and make a real difference in guest satisfaction.
- Qualifications: Previous hotel experience is a plus; must be guest-oriented and a problem solver.
The predicted salary is between 12 - 15 £ per hour.
First impressions are everything! As ambassador, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. We welcome people without a hospitality background. The essential is to share the same expectations and values and speak the same language as our clients.
Do you have a passion for guest experience, excellent service, interaction, detail orientation and positive energy? Are you curious, outgoing, caring and audacious? In this role, you guarantee an optimum guest experience at all times, anticipating and managing every situation to ensure guest satisfaction.
You are responsible for processing and following up all booking requests, applying all standards and procedures including billing and cashing in. You master and value our offer and loyalty program toward all customers, proactive to develop revenue and sales.
Qualifications:- Previous hotel experience preferred.
- Guest-oriented and problem solver.
This is a part-time position, 2 days per week. Rotating roster with early shifts (7 a.m. – 3:18 p.m.) and late shifts (3 p.m. – 11:18 p.m.). Available to work weekdays and weekends. Adagio is committed to promoting diversity and this position is open to everyone.
Guest Service Ambassador - Part Time (2 days per week) employer: Accor Hotels
At Adagio, we pride ourselves on creating a welcoming and inclusive work environment where every team member can thrive. As a Guest Service Ambassador, you will enjoy flexible part-time hours, opportunities for personal growth, and the chance to make a real impact on our guests' experiences. Our commitment to diversity ensures that all voices are heard, making it an exciting place to develop your career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Service Ambassador - Part Time (2 days per week)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and guest experience philosophy. This way, you can show them that you’re not just another candidate but someone who genuinely aligns with their mission.
✨Tip Number 2
Practice your people skills! Since this role is all about guest interaction, think of scenarios where you can demonstrate your problem-solving abilities and positive energy. Role-playing with a friend can help you feel more confident when it’s time to shine.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look polished and professional for your interview. It shows that you care about the role and are ready to represent the company well.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Guest Service Ambassador - Part Time (2 days per week)
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for guest experience right from the start! In your application, share specific examples of how you've gone above and beyond to create memorable experiences for others.
Be Authentic:We want to know the real you! Use a friendly tone in your writing and don’t be afraid to let your personality shine through. This role is all about connection, so show us how you can engage with guests.
Highlight Relevant Skills:Even if you don’t have a hospitality background, focus on transferable skills that relate to the job. Problem-solving, attention to detail, and a positive attitude are key, so make sure to mention these in your application.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Accor Hotels
✨Know Your Guest Experience
Before the interview, brush up on what makes a great guest experience. Think about times you've gone above and beyond for someone or how you’ve handled tricky situations. This will help you demonstrate your passion for guest service.
✨Show Off Your People Skills
As a Guest Service Ambassador, interaction is key! Prepare examples of how you've successfully communicated with others, resolved conflicts, or made someone's day better. This will show that you’re outgoing and caring, just like they want.
✨Be Ready to Discuss Details
Attention to detail is crucial in this role. Think of instances where your attention to detail made a difference, whether it was in a previous job or a personal project. Highlighting this will show you understand the importance of every little thing in creating a memorable experience.
✨Embrace the Company Values
Familiarise yourself with the company’s values and mission. During the interview, align your answers with these values to show that you share the same expectations and can contribute positively to their team culture.
