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For Companies At a Glance
- Tasks: Deliver exceptional dining experiences and maintain high service standards.
- Company: Join Accor, a global leader in responsible hospitality with over 5,600 hotels worldwide.
- Benefits: Enjoy exclusive perks, career growth opportunities, and a supportive work environment.
- Why this job: Be part of a passionate team creating memorable experiences for guests and making a positive impact.
- Qualifications: Hospitality degree or diploma, strong customer service skills, and knowledge of food safety standards required.
- Other info: Flexibility to work various shifts, including weekends and holidays, is essential.
Company Description
Joinus at Accor,wherelife pulseswithpassion!
As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.
Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart.
Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!
Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.
Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.
Hospitalityisaworkofheart,
Joinus andbecomeaHeartist.
We are seeking an enthusiastic and customer-focused GSA – Food & Beverage Service professional to join our dynamic team in Mysuru, India. As a key member of our food and beverage department, you will be responsible for delivering exceptional dining experiences to our guests while maintaining the highest standards of service and efficiency.
- Greet and escort guests to their tables, ensuring a warm and welcoming atmosphere
- Take food and beverage orders accurately, demonstrating knowledge of menu items and daily specials
- Serve food and beverages promptly and professionally, adhering to established service standards
- Maintain cleanliness and proper setup of tables, side stations, and dining areas
- Perform opening and closing duties as assigned, including table setting and side work
- Apply food safety and hygiene standards (HACCP) in all aspects of service
- Upsell and promote food and beverage offers to maximize sales revenue
- Handle guest payments and operate point-of-sale systems efficiently
- Address guest concerns promptly and professionally, escalating issues to management when necessary
- Collaborate with kitchen staff and other team members to ensure smooth service operations
- Assist in other Food & Beverage outlets during peak times or as required
- Participate in regular team meetings and training sessions to enhance skills and knowledge
- Maintain knowledge of local cuisine and culture to enhance the guest experience in Mysuru
- Degree or diploma in Hospitality or Tourism Management
- Completed Industrial Training in Food & Beverage Service
- Strong knowledge of food and beverage service procedures and etiquette
- Excellent understanding of food safety and hygiene standards (HACCP)
- Proven customer service skills with a friendly and professional demeanor
- Ability to work efficiently in a fast-paced, high-pressure environment
- Excellent communication skills in English; knowledge of local languages is a plus
- Strong attention to detail and ability to multitask effectively
- Basic math skills for handling bills and payments
- Physical stamina to stand for extended periods and carry serving trays
- Flexibility to work various shifts, including weekends and holidays
- Knowledge of point-of-sale systems and cash handling procedures
- Familiarity with fire and life safety procedures in a hospitality setting
- Enthusiasm for creating memorable dining experiences for guests
- Knowledge of local cuisine and culture in Mysuru
- Ability to work effectively in a multicultural environment
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GSA - Food & Beverage Service employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GSA - Food & Beverage Service
✨Tip Number 1
Familiarise yourself with the local cuisine and culture in Mysuru. This knowledge will not only enhance your interactions with guests but also demonstrate your commitment to providing a memorable dining experience, which is crucial for this role.
✨Tip Number 2
Practice your communication skills, especially in English and any local languages. Being able to engage with guests in their preferred language can significantly improve their experience and show that you are attentive to their needs.
✨Tip Number 3
Get comfortable with point-of-sale systems and cash handling procedures. Familiarity with these tools will help you operate efficiently during busy service times, making you a valuable asset to the team.
✨Tip Number 4
Show enthusiasm for the hospitality industry and a willingness to learn. Engage in conversations about food and beverage trends, and be open to feedback from your peers and supervisors to continuously improve your service skills.
We think you need these skills to ace GSA - Food & Beverage Service
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the GSA - Food & Beverage Service position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Create a CV that showcases your hospitality experience, particularly in food and beverage service. Include specific examples of your customer service skills, knowledge of food safety standards, and any relevant training or certifications.
Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Accor and how your values align with their commitment to responsible hospitality. Highlight your ability to create memorable dining experiences.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Accor Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share personal experiences that highlight your love for creating memorable dining experiences, as this aligns perfectly with the company's values.
✨Demonstrate Knowledge of Food Safety Standards
Since the role requires a strong understanding of food safety and hygiene standards (HACCP), be prepared to discuss these in detail. Mention any relevant training or certifications you have completed, and how you apply these standards in practice.
✨Prepare for Customer Service Scenarios
Anticipate questions about handling difficult customer situations. Think of examples from your past experiences where you successfully resolved issues or enhanced a guest's experience, showcasing your problem-solving skills and professionalism.
✨Familiarise Yourself with Local Cuisine
Research local cuisine and culture in Mysuru before the interview. Being knowledgeable about the area will not only impress your interviewers but also demonstrate your commitment to enhancing the guest experience through cultural awareness.
