At a Glance
- Tasks: Inspect and maintain facilities, ensuring a comfortable stay for guests.
- Company: Join a global hospitality leader committed to diversity and inclusion.
- Benefits: Enjoy discounted hotel rates, training programmes, and career growth opportunities.
- Other info: Be part of a supportive team that values your contributions.
- Why this job: Make a difference in guest experiences while developing your skills.
- Qualifications: Basic maintenance knowledge and strong communication skills are a plus.
The predicted salary is between 25000 - 30000 £ per year.
Key Responsibilities
- Inspect and perform preventative maintenance on the property’s facilities and equipment.
- Assist guests and colleagues regarding property facilities in an informative and helpful way.
- Undertake and manage general maintenance tasks, including plumbing, electrical, telecommunications, heating, carpentry and decorating.
- Conduct routine inspection of premises and equipment and handle basic repairs and maintenance requirements.
- Perform tasks with discretion to minimise disruption to guests.
- Actively seek to contribute to the comfort and safety of guests and visitors.
- Coordinate and oversee contractors and external providers ensuring they work within service agreements and procedures.
- Install, inspect and troubleshoot equipment, appliances and systems.
- Liaise with and supervise contractors and external providers to carry out work activities.
- Assist in record‑keeping and keep a daily log of repairs and maintenance of assets and equipment.
- Respect Accor’s Legionnaires’ disease directive and adhere to hotel security regulations.
- Adhere to the hotel’s Environment Charter – saving energy, recycling, sorting waste, etc.
- Actively contribute to the safety of people and property (ensure safety exits remain clear).
- Undertake appropriate training to develop increased expertise in the area of work concerned.
Qualifications
- Good understanding of building maintenance; previous experience in the field is a plus.
- Ability to work independently and as part of a team.
- Strong communication and customer service skills.
- Discretion, attention to detail and a proactive, can-do attitude.
Benefits
- Discounted hotel rates worldwide through the Accor employee benefit card.
- Learning and development programmes via the Accor Academy.
- Opportunities to develop talent and grow within the property and across the Accor network.
- Participation in corporate social responsibility activities.
Diversity & Inclusion
We are an inclusive company that strives to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
Maintenance Team Member in Glasgow employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Team Member in Glasgow
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Accor and their values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to maintenance tasks and customer service. We want you to feel confident when discussing your skills and experiences, so don’t hesitate to rehearse with a friend or in front of the mirror.
✨Tip Number 3
Show off your problem-solving skills! During the interview, be ready to share examples of how you've tackled maintenance issues in the past. This will demonstrate your proactive attitude and ability to handle challenges effectively.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation for the opportunity. It’s also a chance to reiterate your enthusiasm for the role and remind them why you’d be a great fit for the team.
We think you need these skills to ace Maintenance Team Member in Glasgow
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience in building maintenance and any specific skills you have. We want to see how your background aligns with the responsibilities listed in the job description.
Be Personable: Since strong communication and customer service skills are key, let your personality shine through! Use a friendly tone and share examples of how you've helped guests or colleagues in the past.
Tailor Your Application: Don’t just send a generic application. We love it when candidates tailor their CVs and cover letters to match our job description. Show us why you’re the perfect fit for the Maintenance Team Member role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Accor Hotels
✨Know Your Stuff
Make sure you brush up on your building maintenance knowledge. Familiarise yourself with common issues in plumbing, electrical systems, and general repairs. Being able to discuss specific examples from your past experience will show that you’re not just a talker but someone who can get the job done.
✨Show Off Your Customer Service Skills
As a Maintenance Team Member, you'll be interacting with guests and colleagues. Prepare to share examples of how you've provided excellent customer service in the past. Highlight your ability to communicate effectively and handle situations with discretion, as this is key to ensuring guest comfort.
✨Demonstrate Team Spirit
This role requires both independent work and teamwork. Be ready to discuss how you’ve successfully collaborated with others in previous jobs. Mention any experiences where you coordinated with contractors or worked alongside team members to complete tasks efficiently.
✨Emphasise Your Proactive Attitude
Employers love candidates who take initiative. Share instances where you’ve gone above and beyond to solve a problem or improve a process. This could be anything from suggesting a new maintenance procedure to taking the lead on a project that enhanced safety or efficiency.