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- Tasks: Lead the Front Office team and ensure guests have an unforgettable experience.
- Company: Join Novotel Den Haag City Centre, a modern hotel known for hospitality and excellent service.
- Benefits: Enjoy global discounts at Accor Hotels, free parking, travel reimbursement, and access to a stunning gym.
- Why this job: Be part of a vibrant team in the heart of The Hague, making a real impact on guest experiences.
- Qualifications: Experience in hospitality and a passion for providing exceptional service are essential.
- Other info: This role offers 4-5 days of work per week with competitive pay based on the Horeca CAO.
The predicted salary is between 23000 - 38000 £ per year.
Bedrijfsomschrijving Novotel Den Haag City Centre is een modern viersterrenhotel, gelegen in het hart van Den Haag, met een divers en internationaal publiek. Wij staan bekend om onze gastvrijheid, professionaliteit en uitstekende service. Ben jij een enthousiaste en gastvrije professional met ervaring in de hotellerie? Heb jij een passie voor hospitality en wil je werken in het bruisende hart van Den Haag? Dan is dit jouw kans! Wij zoeken een gedreven Front Office Supervisor (4-5 dagen per week) om ons team bij Novotel Den Haag City Centre te versterken. Vacatureomschrijving Jouw rol Als Front Office Supervisor ben je het eerste aanspreekpunt voor onze gasten en zorg je ervoor dat zij een onvergetelijk verblijf ervaren. Je leidt het Front Office-team en bent verantwoordelijk voor de dagelijkse operatie. Je bewaakt de servicekwaliteit, motiveert je collega\’s en zorgt ervoor dat alle procedures vlekkeloos verlopen. Functie-eisen Wat bieden wij jou? Je wordt ingeschaald in schaal 6 volgens de Horeca CAO, Dit is vanaf € 2766,04 (op basis van fulltime); Wereldwijde korting bij Accor Hotels; Gratis parkeren (alleen benzine auto\’s); Reiskostenvergoeding vanaf 5 km; Je altijd gebruik maken van de fitness met prachtg uitzicht op het Binnenhof. Interesse? Ben jij klaar om deze uitdaging aan te gaan? Solliciteer dan vandaag nog! Wij kijken uit naar jouw sollicitatie Acquisitie naar aanleiding van deze vacature wordt niet op prijs gesteld. #J-18808-Ljbffr
Front Office Supervisor employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Supervisor
✨Tip Number 1
Familiarise yourself with Novotel's values and service standards. Understanding their commitment to hospitality will help you align your approach during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlighting your ability to motivate and guide others will be crucial for the Front Office Supervisor role.
✨Tip Number 3
Research the local area and attractions around Den Haag. Being knowledgeable about the city will not only impress your interviewers but also show your enthusiasm for providing guests with an unforgettable experience.
✨Tip Number 4
Network with current or former employees of Novotel or similar hotels. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Front Office Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Front Office Supervisor position. Tailor your application to highlight relevant experience in hospitality and leadership.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in the hotel industry, particularly in front office operations. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to lead a team.
Write a Strong Cover Letter: In your cover letter, express your passion for hospitality and your enthusiasm for the role. Mention specific experiences that showcase your skills in customer service and team management, and explain why you want to work at Novotel Den Haag City Centre.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Accor Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for providing excellent service and how you’ve gone above and beyond for guests in the past.
✨Demonstrate Leadership Skills
As a Front Office Supervisor, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've motivated and managed a team in previous roles. Highlight any training or mentoring experiences you've had.
✨Know the Company
Research Novotel Den Haag City Centre and understand its values, mission, and the services it offers. Being knowledgeable about the company will show your genuine interest and help you tailor your answers to align with their expectations.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with difficult guests or managing a busy front desk. Prepare thoughtful responses that demonstrate your problem-solving skills and ability to maintain high service standards under pressure.
