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- Tasks: Support the team in maintaining rooms and providing excellent customer service.
- Company: Join the Mercure Paris Porte de Versailles Expo, a leader in responsible hospitality.
- Benefits: Enjoy employee discounts, training opportunities, and a chance to make a positive impact.
- Why this job: Become a Heartist and create memorable experiences for guests while developing your skills.
- Qualifications: Warm personality, teamwork skills, and a knack for anticipating customer needs.
- Other info: We value diversity and inclusion, welcoming talents from all backgrounds.
Rejoignez l'hôtel MERCURE PARIS PORTE DE VERSAILLES EXPO et ses 388 chambres. Ici, nous croyons en vous et en ce que vous apportez. Chaque geste, chaque sourire, chaque action, contribuent à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète. Ensemble, nous incarnons la vision de l’hospitalité responsable. Ayez l’opportunité de devenir un Heartist, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.
Créez l'expérience avant même que le client arrive. En tant qu'Equipier Etages (H/F), votre sens de l'organisation permettra à l'équipe Service d'Etages de garantir que les chambres ne manquent de rien. Ainsi, les clients savent que nous prenons soin d'eux dès leurs premiers pas dans leur chambre.
Ce que l'Ă©tablissement vous offre :
- Carte collaborateurs offrant des taux réduits chez Accor
- Plan de formations délivrées dans nos Académies
- L’opportunité de développer vos talents et de vous épanouir au sein de votre établissement et à travers le monde
- La capacité à faire la différence à travers nos activités Ethiques & Responsabilité Sociale des Entreprises, comme Planet 21
Votre rĂ´le :
- ĂŠtre en support du Personnel d'Etages pour garantir l'entretien des chambres
- Proposer des services professionnels et chaleureux aux clients et répondre à leurs demandes spécifiques
Votre expérience et vos compétences incluent :
- Personnalité chaleureuse et bienveillante; une expérience similaire est un plus
- Capacité à travailler en équipe et en autonomie
- Capacité à anticiper et à analyser le besoin du client, à garder une posture professionnelle et avenante
Notre Engagement Diversité & Inclusion : Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents.
FR - Equipier Etages (H/F/X) employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FR - Equipier Etages (H/F/X)
✨Tip Number 1
Familiarise yourself with the values of the Mercure brand, especially their commitment to responsible hospitality. This will help you align your responses during any interviews or conversations with the hiring team.
✨Tip Number 2
Showcase your ability to work both independently and as part of a team. Think of specific examples from your past experiences where you successfully collaborated with others or took initiative on your own.
✨Tip Number 3
Prepare to discuss how you can contribute to creating a warm and welcoming atmosphere for guests. Consider sharing anecdotes that highlight your customer service skills and your ability to anticipate client needs.
✨Tip Number 4
Research the local area around the hotel and be ready to discuss how you can enhance the guest experience by providing insights or recommendations about nearby attractions or services.
We think you need these skills to ace FR - Equipier Etages (H/F/X)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Equipier Etages position. Highlight your organisational skills and ability to provide warm, professional service in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job description. Emphasise any previous roles in hospitality or customer service, and showcase your ability to work both independently and as part of a team.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for hospitality and your commitment to creating memorable experiences for guests. Mention how your personality aligns with the hotel's values and your eagerness to contribute to their mission of responsible hospitality.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Accor Hotels
✨Show Your Warmth
As an Equipier Etages, a warm and welcoming personality is key. During the interview, make sure to showcase your friendly nature and how you can create a positive atmosphere for guests.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Share examples of past experiences where you collaborated effectively with others, as this role requires strong teamwork skills.
✨Anticipate Client Needs
Prepare to discuss how you can anticipate and respond to client needs. Think of specific instances where you successfully identified and addressed customer requests before they were even made.
✨Emphasise Professionalism
Maintain a professional demeanor throughout the interview. This includes dressing appropriately, being punctual, and communicating clearly, as these traits reflect the standards expected in the hospitality industry.
