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- Tasks: Welcome guests and provide top-notch service in our restaurant and bar.
- Company: Join Novotel York Centre, where we create memorable moments for our guests.
- Benefits: Enjoy training, discounts at Accor hotels, complimentary stays, and more!
- Why this job: Be part of a diverse team that values individuality and growth in hospitality.
- Qualifications: Experience in hospitality is preferred; a positive attitude is essential.
- Other info: Flexible hours and opportunities for personal development await you!
Our mission at Novotel York Centre is to create memorable moments for our guests by connecting hearts from arrival to farewell.
Whether you\’re seeking a job, a career, or a calling, we have something for you!
Our hotel features 146 bedrooms, 6 meeting rooms, a restaurant & bar, and a soon-to-open swimming pool and sauna.
Please only apply if you have the right to work in the UK!
Profile / Personality
- Positive
- Guest-oriented and service-minded
- Sales acumen
- Good listening and communication skills
- Self-confidence
- Excellent presentation
- Responsiveness
What will you be doing as a Food & Beverage Team Member?
- Developing high-quality relationships with guests to foster loyalty
- Welcoming guests and delivering excellent customer service
- Conveying the hotel image
- Serving breakfast, lunch, or dinner
Work Experience
- If you\’re interested and want more details, get in touch!
- Preferably with experience in hospitality
- Flexible with working hours
- Positive attitude with a can-do spirit
- Well organized
- Team spirit
Benefits:
- Training and development programs
- Discount card for Accor hotels worldwide
- Complimentary stays in UK hotels (subject to T&C)
- Meals on duty
- Uniforms
- Employee advisory services
- Discounts with partners like Europcar, Merlin Entertainment, etc.
Why Accor? Unleash Your Potential!
Join a global leader that fosters individuality. Your journey with us is unique, purposeful, and full of growth. Embrace the extraordinary, write your story, and shape the future of hospitality.
Discover opportunities and exciting experiences at Accor. Pursue your passions, contribute positively, and challenge the status quo. Your adventure begins here: Explore Opportunities
We promote diversity and inclusion, welcoming everyone and respecting differences by prioritizing skills and qualities in employment and development. We aim to provide meaningful employment, a welcoming culture, excellent working conditions, and development opportunities for all, including those with disabilities. Please inform us of any specific needs during application so we can accommodate them.
When applying, your personal data will be processed to consider and manage your application. Data may also be obtained from third parties, such as former employers or personality questionnaires. Responses to questionnaires will not be used for automated decisions.
As data controller, we comply with all relevant data protection laws, including GDPR and the Data Protection Act 2018. Details about data processing and your rights are available in our Employee Privacy Policy.
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Food & Beverage Team Member employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Team Member
✨Tip Number 1
Familiarise yourself with Novotel's values and mission. Understanding their focus on creating memorable moments for guests will help you align your responses during interviews and demonstrate your commitment to their service-oriented culture.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service during your conversations. Share specific examples of how you've successfully handled guest interactions, as this will showcase your suitability for the Food & Beverage Team Member role.
✨Tip Number 3
Prepare to discuss your flexibility with working hours. Since the role requires adaptability, being able to convey your willingness to work various shifts can set you apart from other candidates.
✨Tip Number 4
Demonstrate your positive attitude and team spirit during any interactions. Employers value candidates who can contribute to a harmonious work environment, so be sure to express your enthusiasm for teamwork and collaboration.
We think you need these skills to ace Food & Beverage Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Novotel York Centre is looking for in a Food & Beverage Team Member. Highlight your relevant experience and skills that align with their requirements.
Tailor Your CV: Customise your CV to reflect your hospitality experience, focusing on customer service skills and any previous roles in food and beverage. Use keywords from the job description to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your positive attitude, guest-oriented mindset, and team spirit. Mention specific examples of how you've provided excellent customer service in the past.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Accor Hotels
✨Show Your Guest-Oriented Mindset
During the interview, emphasise your ability to connect with guests. Share examples of how you've provided excellent customer service in the past, as this role is all about creating memorable experiences.
✨Demonstrate Your Team Spirit
Highlight your experience working in a team environment. Discuss how you collaborate with colleagues to ensure smooth operations, especially during busy service times, as teamwork is crucial in hospitality.
✨Exhibit Your Positive Attitude
A can-do spirit is essential for this role. Be sure to convey your enthusiasm and willingness to tackle challenges head-on. Share stories that showcase your resilience and positivity in previous jobs.
✨Prepare for Common Hospitality Scenarios
Anticipate questions related to handling difficult guests or busy shifts. Prepare thoughtful responses that demonstrate your problem-solving skills and ability to remain calm under pressure, which are vital in the food and beverage industry.