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- Tasks: Supervise staff, ensure guest satisfaction, and handle requests in a vibrant restaurant setting.
- Company: Join The Rimrock, a premier hospitality experience nestled in the stunning Canadian Rockies.
- Benefits: Enjoy subsidised accommodation, free meals, discounts on stays, and exclusive travel perks.
- Why this job: Be part of a diverse team creating unforgettable memories in a breathtaking location.
- Qualifications: Previous restaurant experience and leadership skills are essential; hospitality education is a plus.
- Other info: Must be legally eligible to work in Canada; no visa assistance provided.
Company Description At The Rimrock it is our vision to be the most desired hospitality experience in the Canadian Rockies for guests and employees alike. We welcome colleagues like an extension of our guests — individuals who travel from around the world to explore the Canadian Rockies. As an employee, you will live and work with a very diverse team in one of the most beautiful settings in the world, creating unforgettable memories on and off duty.
Starting Pay Rate: $20.00 per hour
Job Description:
- Ensure all staff on the floor are meeting Rimrock standards of guest satisfaction and service.
- Provide ongoing training, motivating, and monitoring of staff.
- Provide floor support when business levels require including expediting food, preparing and serving beverages, conducting quality checks etc.
- Handle guest requests and complaints and authorize compensation when necessary.
- Adhere to and enforce organizational policies and procedures.
- Perform office duties such as scheduling, monthly inventory, and pass-on.
Qualifications:
- Previous experience working in restaurant front-of-house operations or in-room dining.
- Minimum one year of experience working in a leadership role.
- Post-secondary education in hospitality is an asset.
- Alberta ProServe Certification.
- Wine, beer, and cocktail knowledge.
- Strong communication and interpersonal skills.
- Comfortable using Microsoft Word, Excel, and Outlook.
- Ability to remain composed while working in a fast-paced environment.
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Additional Information:
- Subsidized staff accommodation available for full time employees.
- One complimentary buffet meal per shift in our staff cafeteria.
- Discounts on hotel room stays, in-house F&B, and fitness club membership.
- Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler.
Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to learn more about The Rimrock Banff and the extraordinary opportunities that exist within our resort! We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs.
Food & Beverage Outlet Supervisor - Seasonal to September 30 employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Outlet Supervisor - Seasonal to September 30
✨Tip Number 1
Familiarise yourself with The Rimrock's values and mission. Understanding their vision of providing a top-notch hospitality experience will help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Highlight your leadership skills and experience in fast-paced environments. Be prepared to share specific examples of how you've motivated and trained staff in previous roles, as this is crucial for the Food & Beverage Outlet Supervisor position.
✨Tip Number 3
Brush up on your knowledge of wine, beer, and cocktails. Being well-versed in beverage offerings will not only impress your interviewers but also show that you're ready to provide exceptional service to guests.
✨Tip Number 4
Prepare to discuss how you handle guest complaints and requests. Think of examples where you've successfully resolved issues, as this will demonstrate your problem-solving skills and commitment to guest satisfaction.
We think you need these skills to ace Food & Beverage Outlet Supervisor - Seasonal to September 30
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Food & Beverage Outlet Supervisor position. Tailor your application to highlight relevant experience and skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in restaurant operations and leadership roles. Emphasise any specific achievements or training that align with the Rimrock's standards of guest satisfaction.
Write a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your understanding of the unique environment at The Rimrock. Mention how your skills in communication and team management will contribute to creating unforgettable experiences for guests.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Accor Hotels
✨Showcase Your Leadership Skills
As a Food & Beverage Outlet Supervisor, demonstrating your leadership experience is crucial. Be prepared to discuss specific examples of how you've motivated and trained staff in previous roles, as well as how you handled any challenges that arose.
✨Know the Menu Inside Out
Familiarise yourself with the food and beverage offerings at The Rimrock. Being able to discuss menu items, including wine, beer, and cocktail options, will show your passion for the role and enhance your credibility during the interview.
✨Prepare for Scenario Questions
Expect to be asked how you would handle various guest situations, such as complaints or special requests. Think through your responses ahead of time, focusing on how you would maintain guest satisfaction while adhering to company policies.
✨Demonstrate Your Composure
Working in a fast-paced environment is part of the job. During the interview, convey your ability to remain calm under pressure. Share examples from past experiences where you successfully managed stress and maintained high service standards.
