Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Food & Beverage Host, greeting guests and ensuring a memorable dining experience.
- Company: Be part of Morgans Originals, a collection of unique lifestyle hotels in London.
- Benefits: Enjoy competitive pay, free meals, uniform cleaning, and exciting staff events.
- Why this job: Experience a fun, dynamic work culture where your ideas matter and diversity is celebrated.
- Qualifications: No prior experience needed; just bring good communication skills and a positive attitude!
- Other info: Opportunities for growth and a chance to make a real impact in our guest's experiences.
As the original lifestyle hotels,St Martins Lane LondonandSanderson Londonsit under the Morgans Originals brand, a collection of independent hotels sharing the same spirit. Equal parts glossy, surprising and rebellious, we balance a refined outlook with careful chaos.
No two days are alike as we provide unique experiences everyday such as our Mad Hatters afternoon tea in the Sanderson courtyard or our signature cocktails in the Blind Spot at St Martins Lane – our speakeasy cocktail bar.
We have a fabulous opportunity to join Sanderson in our Food & Beverage team as an F&B Host.
You will support the seamless running of the restaurant spaces, by providing a highly efficient and effective service. You will be responsible for meeting and greeting guests and seating them in our restaurant whilst delivering an Engaging, Dynamic Guest Experience.
You will:
- Greetand acknowledging guests whilst building a rapport.
- Recognise repeat guests and addressing them with their names.
- Accommodateguests needs, i.e. wheel chair, restrooms, movement of drinks from one location to another, etc.
- Communicate guest complaints and compliments to management.
- Communicateguest special occasion to staff/management i.e. anniversaries, birthdays, proposals etc.
- Ensure guest seating is rotated between all service stations.
- Answertelephone to take new reservation and maintain current reservations within procedural guidelines.
- Be knowledgeable of food and drink menus offered and be able to answer queries and/or offer suggestions.
A bit about you:
- Be Original – We want our team to be themselves and we celebrate and welcome diversity in all forms, and we give you the opportunities to discover your best self.
- Be a team player – We always have each other’s backs and work together to offer the best possible guest experience. Whatever challenge we face – we’re in it together.
- Loves to have fun at work – Working hard is a given but remembering to make it fun is key. Make it fun for you, your team, and our guests. We make memories – for our guests and each other.
- Makes Positive impacts – We do more to make a positive impact – from small things to brighten someone’s day to giving back and supporting causes close to our hearts.
- Be Humble & Kind – We’re grounded and approach things with an open mind and show kindness – both with guests and each other. The best idea wins, no matter where it comes from.
- Loves to think big & believe – We’re dreamers and entrepreneurial – big, bold thinkers constantly imagining what is possible. We push the boundaries, challenge the norm and create change, even if that means being wrong some of the time. The biggest risk is not taking any risks.
To be successful in this role we ask that you have:
- Previous experience within hotels or service-based industry would be ideal but not required.
- Good communication skills.
- Sense of urgency.
- Yes, yes, yes mentality.
- Can do attitude.
- Have a genuine passion for food and beverage.
Alongside a competitive salary of £12.25ph + tronc, we offer the following benefits:
- Meals on duty and uniform meaning you’re fully dressed and fully fed at work.
- Free Dry Cleaning/Uniform washing, to ensure you’re ready with clean uniform for the next shift!
- Season ticket loan to help with the annual cost of travel
- Ride to work scheme, a loan of up to £5000 to help with the cost of a bike and equipment if you want to ride to work
- £250 referral bonus if you refer a family member/friend and they pass probation and stay six months
- Guest Experience (A free night at Sanderson, Complementary Cocktail and Dinner and Breakfast the next morning) after passing probation so that you can experience what our guests do.
- Length of Service incentives (extra holidays) because who doesn’t love extra holidays!
- Excellent discounts across the Ennismore family for you, ranging from discounted stays as well as a food & beverage discount at most of the Ennismore properties.
- Free CODE membership to enjoy the finest that hospitality has to offer!
- Regular Staff get-togethers (Summer party, Children’s Xmas Party, Department nights out) – we love to enjoy ourselves!
- Employee Assistance Programme – We\’ve got your back, we work with a confidential service provider whom can offer support about anything whether it be medical, mental, legal or financial.
- Mental Health Champions – It’s ok to not be okay. We have a team of mental health champions who are here to help, whether it be having an initial conversation through to supporting you to get appropriate help.
- Quarterly & Annual Employee awards – Core shaker events are legendary, from different themes to costumes to the food, we celebrate each quarter as hard as we can.
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Healthcare cash plan provider to help towards everyday healthcare and get access to lots of ways to support your physical & mental wellbeing.
- Eye care vouchers – We are partnered with Specsavers, which means we can offer our screen using members of staff a voucher for a free eye test as well as a discount on a range of glasses.
Morgans Originals is rooted in iconic cultural legacy, with a collection of independent hotels all sharing the same free spirit. Each hotel, one of a kind, is brought together by a shared culture and community. No matter how big or small, a Morgans Original is always entertaining, celebrates a love for the glossy hey days, and the magic of a Friday night where time disappears.
#J-18808-Ljbffr
Food & Beverage Host employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Host
✨Tip Number 1
Familiarise yourself with the unique offerings of Sanderson, like the Mad Hatters afternoon tea and the Blind Spot cocktail bar. Being knowledgeable about these experiences will help you engage with guests and show your passion for the food and beverage industry.
✨Tip Number 2
Practice your communication skills by role-playing different guest scenarios with friends or family. This will prepare you to handle various situations, from greeting guests to addressing complaints, ensuring you can provide a dynamic guest experience.
✨Tip Number 3
Showcase your personality during any interactions, whether in person or over the phone. The role values being original and fun, so let your enthusiasm shine through when discussing your interest in the position.
✨Tip Number 4
Network with current or former employees of Sanderson or similar establishments. They can provide insights into the company culture and expectations, which can help you tailor your approach and demonstrate your fit for the team.
We think you need these skills to ace Food & Beverage Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Food & Beverage Host position. Tailor your application to highlight relevant experiences that align with these requirements.
Showcase Your Personality: Since the company values originality and fun, make sure to let your personality shine through in your application. Use a friendly tone and share anecdotes that demonstrate your passion for hospitality and guest experience.
Highlight Relevant Experience: Even if you don't have direct experience in hotels, emphasise any customer service roles you've held. Discuss how your skills in communication, teamwork, and problem-solving can contribute to creating memorable experiences for guests.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company culture. Mention specific aspects of the job that excite you, such as the opportunity to create engaging guest experiences.
How to prepare for a job interview at Accor Hotels
✨Show Your Personality
As a Food & Beverage Host, being original and authentic is key. Don’t be afraid to let your personality shine through during the interview. Share your experiences and how you can bring a unique touch to the guest experience.
✨Demonstrate Your Communication Skills
Good communication is essential in this role. Be prepared to discuss how you've effectively communicated with guests or team members in the past. Use examples that highlight your ability to build rapport and handle complaints gracefully.
✨Express Your Passion for Food and Beverage
Make sure to convey your genuine passion for food and drink. Discuss your favourite dishes or drinks and why they resonate with you. This will show your enthusiasm and commitment to providing an engaging guest experience.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to think on your feet. Prepare scenarios where you successfully accommodated a guest's needs or resolved a complaint, showcasing your 'yes, yes, yes' mentality.
