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- Tasks: Join our team to deliver exceptional service and create memorable experiences for guests.
- Company: Novotel London Greenwich is a vibrant 4-star hotel perfect for business and leisure trips.
- Benefits: Enjoy free hotel stays, discounts at Accor restaurants, and global hotel rates.
- Why this job: Be part of a supportive team that values growth, creativity, and inclusivity.
- Qualifications: Passionate about hospitality with previous experience; team player and detail-oriented.
- Other info: Flexible hours required; join a global network with limitless career opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Company Description
The Novotel London Greenwich is a 4-star hotel and is a perfect base for business, leisure and family trips to London. The hotel has 151 Bedrooms and five conference rooms that can accommodate up to 175 guests, ideal for meetings, conferences and celebrations. The Novotel London Greenwich bar is an atmospheric space to enjoy afternoon tea, beer, wine, cocktail or soft drink at any time of day.
Our mission is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career or a calling – whatever brings you here, we have something for you!
As part of our team, you can have:
- Free night stays in our UK hotels and 30% discount in any Accor Restaurant (T&C Applies)
- Discounted hotel rates all over the world in Accor Hotels
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
- And many more benefits and perks: Our objective is simple: make you grow and give you the spark to unleash your personality
- A competitive salary
Job Description
- Ensures the high standard of services provided for guests and the attainment of the department\’s qualitative and quantitative targets
- Conveys the hotel\’s image and atmosphere through his/her exemplary attitude
- Warm and friendly welcome, availability and frequent presence in the field.
- Enhances guest satisfaction
- Develops close relationships with guests to encourage loyalty
- Ensures guests receive a warm and personalised welcome
Qualifications
- Passionate about hospitality and food and beverage with previous similar work experience
- A team player, hard worker, and detail-oriented
- Is flexible and willing to meet the demands of operation
Additional Information
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us.
In return for your commitment, we provide fantastic career and training opportunities and excellent working conditions with a supportive and fun team. In addition, we will provide you with hotel discounts and benefits worldwide.
• Creates a culture which is service focused, positive and driven to succeed, open to change and creative in approach.
• Excellent communicator with well-developed stakeholder management skills (internal and external)
• Exceptionally organised with the ability to efficiently prioritise matters.
• Ability to remain calm when under pressure.
• Ability to work a flexible roster including mornings, evenings, weekends and public holidays.
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
If you feel you are the right candidate for the role of our Sous Chef, please click ‘apply’ now! We’d love to hear from you!
One more thing…
By working at Novotel London Greenwich you will be part of the Accor network, a worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy, and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality
- Contract Type: FT
- Number of hours: Full-time
- Start date: ASAP
- Location: Novotel London Greenwich
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Food and Beverage Team Member-Full Time employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Team Member-Full Time
✨Tip Number 1
Familiarise yourself with the Novotel brand and its values. Understanding their mission to create memorable moments for guests will help you align your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight your previous experience in hospitality, especially in food and beverage roles. Be ready to share specific examples of how you've enhanced guest satisfaction or built relationships with customers, as this is key to the role.
✨Tip Number 3
Demonstrate your flexibility and ability to work under pressure. Prepare to discuss situations where you've successfully managed busy periods or adapted to changing demands, as this will resonate well with the hiring team.
✨Tip Number 4
Show your enthusiasm for continuous learning and development. Mention any relevant training or courses you've undertaken, and express your eagerness to grow within the Accor network, which will reflect your commitment to the role.
We think you need these skills to ace Food and Beverage Team Member-Full Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Food and Beverage Team Member position. Tailor your application to highlight relevant experience and skills.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and food and beverage. Mention specific experiences that demonstrate your ability to enhance guest satisfaction and work well in a team.
Highlight Relevant Experience: In your CV, emphasise any previous roles in hospitality or food service. Use bullet points to clearly outline your responsibilities and achievements, focusing on how they relate to the requirements of the job.
Showcase Your Soft Skills: The role requires excellent communication and organisational skills. Provide examples in your application that demonstrate your ability to remain calm under pressure and your flexibility in meeting operational demands.
How to prepare for a job interview at Accor Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the food and beverage industry during the interview. Share any relevant experiences that highlight your love for providing excellent service and creating memorable moments for guests.
✨Demonstrate Team Spirit
As a Food and Beverage Team Member, being a team player is crucial. Be prepared to discuss examples of how you've successfully worked in a team environment, showcasing your ability to collaborate and support your colleagues.
✨Highlight Your Flexibility
The role requires flexibility in working hours, so be ready to talk about your availability and willingness to adapt to different shifts, including weekends and holidays. This shows your commitment to meeting the demands of the operation.
✨Prepare for Situational Questions
Expect questions that assess how you handle pressure and guest interactions. Think of scenarios where you remained calm under stress or turned a negative guest experience into a positive one, as this will demonstrate your problem-solving skills.
