At a Glance
- Tasks: Support our Restaurant and Bar by providing top-notch service and creating memorable guest experiences.
- Company: Join Accor, a global leader in hospitality that values your individuality.
- Benefits: Earn £13.88 per hour, enjoy free meals, discounts, and opportunities for growth.
- Other info: Diversity and inclusion are at our core; we celebrate every unique story.
- Why this job: Be part of a fun team, make positive impacts, and explore limitless career possibilities.
- Qualifications: Previous bartending experience and a passion for food and beverage are essential.
The predicted salary is between 11 - 16 £ per hour.
Company Description
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Job Description
You will support the seamless running of our Restaurant and Bar, by providing a highly efficient and effective service. You will be responsible for ensuring the quality, consistency and delivery of all beverages whilst delivering an Engaging, Dynamic Guest Experience.
MAIN RESPONSIBILITIES
- Welcoming the guests to our new F&B outlets & providing efficient, friendly, and professional service
- Conveying the hotel's image through his/her attitude, professionalism and excellent grooming standards
- Communicating proficiently in English (spoken and written) with guests
- Preparing and serving a wide range of cocktails and coffees
- Good knowledge of our products
- Take responsibility for your designated section and station
- Ensuring that the F&B area remains well stocked at all times
- Receiving and processing customers’ payments
- Maintaining hygienic food service techniques during service
- Cleaning and sanitizing tables
- Taking a positive problem-solving approach to guest problems and concerns
- Actively selling and promoting hotel facilities and services
A bit about you:
- Be Original - We want our team to be themselves and we celebrate and welcome diversity in all forms, and we give you the opportunities to discover your best self.
- Be a team player - We always have each other’s backs and work together to offer the best possible guest experience. Whatever challenge we face - we’re in it together.
- Loves to have fun at work - Working hard is a given but remembering to make it fun is key. Make it fun for you, your team, and our guests. We make memories – for our guests and each other.
- Makes Positive impacts - We do more to make a positive impact – from small things to brighten someone’s day to giving back and supporting causes close to our hearts.
- Be Humble & Kind - We’re grounded and approach things with an open mind and show kindness – both with guests and each other. The best idea wins, no matter where it comes from.
Qualifications
To be successful in this role we ask that you have:
- Previous experience as a bartender within hotels or service-based industry is required.
- Sense of urgency. Yes, yes, yes mentality. Can do attitude.
- Have a genuine passion for food and beverage.
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Strong interpersonal and problem solving abilities
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively and collaboratively as part of a team
Additional Information
PERKS FOR YOU
- £13.88 per hour plus service charge
- Employee benefit card offering discounted rates at Accor worldwide
- Free and delicious meal breaks on duty
- Complimentary stays in UK and North Ireland
- Friends & Family discounts
- 30% food discounts in our restaurants
- Pension Scheme
- Staff Uniforms Provided
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities. When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
F&B Team Member employer: Accor Hotels
Accor Hotels is an exceptional employer that values its team members and fosters a vibrant work culture in the heart of London. With competitive pay and opportunities for personal and professional growth, employees are encouraged to thrive in a supportive environment that prioritises guest satisfaction and teamwork. Join us to be part of a dynamic team where your contributions directly enhance the hospitality experience.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Team Member
✨Tip Number 1
Get to know the company culture! Before your interview, check out Accor's values and mission. This way, you can show how your personality fits right in with their vibe. Plus, it’ll help you stand out as someone who genuinely cares about being part of their team.
✨Tip Number 2
Practice your people skills! As an F&B Team Member, you'll be interacting with guests all day. So, brush up on your communication and problem-solving skills. Maybe even role-play some scenarios with a friend to get comfortable with handling different situations.
✨Tip Number 3
Show off your passion for food and drink! When you're chatting with the hiring team, share your favourite cocktails or dishes. This not only shows your enthusiasm but also gives them a glimpse of your knowledge and love for the industry.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can keep track of your application status and explore other opportunities within Accor that might suit you.
We think you need these skills to ace F&B Team Member
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique qualities and experiences that make you a great fit for the F&B Team.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in the hospitality industry. Mention any previous roles where you’ve provided excellent service or worked in fast-paced environments – it’ll help us see how you can contribute to our team!
Show Your Passion:Express your genuine love for food and beverage in your application. Whether it's your favourite cocktail to make or a memorable guest experience you’ve had, sharing these stories can really set you apart from other candidates.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our amazing company culture there!
How to prepare for a job interview at Accor Hotels
✨Know Your Stuff
Familiarise yourself with the menu and beverage offerings at Accor. Being able to discuss cocktails, coffees, and other products confidently will show your genuine passion for food and beverage, which is key for this role.
✨Showcase Your Personality
Accor values originality and diversity, so don’t be afraid to let your personality shine through during the interview. Share experiences that highlight your fun side and how you can contribute to a positive team atmosphere.
✨Demonstrate Team Spirit
Prepare examples of how you've worked collaboratively in previous roles. Emphasise your ability to support your teammates and tackle challenges together, as teamwork is crucial in delivering an engaging guest experience.
✨Problem-Solving Mindset
Think of scenarios where you've successfully resolved guest issues or improved service efficiency. Highlighting your proactive approach to problem-solving will resonate well with Accor's commitment to making positive impacts.
