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- Tasks: Lead the housekeeping team, manage operations, and ensure a top-notch guest experience.
- Company: Join Morgans Originals, a collection of unique lifestyle hotels with a vibrant spirit.
- Benefits: Enjoy perks like a matching pension scheme, free meals, and a paid day off on your birthday!
- Why this job: Be part of a fun, diverse team that values creativity and positive impact in a dynamic environment.
- Qualifications: 3-5 years in housekeeping, strong leadership skills, and a knack for managing budgets.
- Other info: Experience unique hotel culture and enjoy regular staff events and discounts across the Ennismore family.
The predicted salary is between 36000 - 60000 £ per year.
As the original lifestyle hotels, St Martins Lane London and Sanderson London sit under the Morgans Originals brand, a collection of independent hotels sharing the same spirit. Equal parts glossy, surprising and rebellious, we balance a refined outlook with careful chaos. No two days are alike as we provide unique experiences every day such as our Mad Hatters afternoon tea in the Sanderson courtyard or our signature cocktails in the Blind Spot at St Martins Lane – our speakeasy cocktail bar.
We have a fabulous opportunity to join Sanderson in our Housekeeping team as Executive Housekeeper.
Under the guidance of the Director of Rooms, you will be responsible for the day to day running of the housekeeping department. This will include future planning, recruitment, tackling issues, managing the department and handling all matters which may affect the running of the department.
A bit about you:
- Be Original - We want our team to be themselves and we celebrate and welcome diversity in all forms, and we give you the opportunities to discover your best self.
- Be a team player - We always have each other’s backs and work together to offer the best possible guest experience. Whatever challenge we face - we’re in it together.
- Loves to have fun at work - Working hard is a given but remembering to make it fun is key. Make it fun for you, your team, and our guests.
- Makes Positive impacts - We do more to make a positive impact – from small things to brighten someone’s day to giving back and supporting causes close to our hearts.
- Be Humble & Kind - We’re grounded and approach things with an open mind and show kindness – both with guests and each other.
- Loves to think big & believe - We’re dreamers and entrepreneurial – big, bold thinkers constantly imagining what is possible.
Qualifications:
- Three to five years of previous Housekeeping operational experience, preferably in an upscale or lifestyle brand hotel.
- Have knowledge of budgets, P&Ls and all relevant financial responsibility that would be included in the role or similar.
- Have previously achieved set payroll targets and Profit and loss targets through effective planning and proactive management.
- You function best in a fast-paced environment and enjoy a challenge.
- Have previously built and maintained positive and productive relationships with others.
- Prior experience of building, developing and leading a team.
- Fully conversant in the current licensing regulations in London.
- Excellent verbal and written communication skills.
- Excellent attention to detail.
- Flexibility in working hours is required.
Alongside a competitive salary, we offer the following benefits:
- Matching Pension Scheme, meaning we’ll match what you put in up to a certain percentage.
- Meals on duty and uniform meaning you’re fully dressed and fully fed at work.
- Free Dry Cleaning/Uniform washing, to ensure you’re ready with clean uniform for the next shift!
- Season ticket loan to help with the annual cost of travel.
- Ride to work scheme, a loan of up to £5000 to help with the cost of a bike and equipment if you want to ride to work.
- £250 referral bonus if you refer a family member/friend and they pass probation and stay six months.
- A paid day off on your birthday, celebrate your special day on us!
- Free health cash back plan via HSF.
- Guest Experience (A free night at Sanderson, Complementary Cocktail and Dinner and Breakfast the next morning) after passing probation.
- Length of Service incentives (extra holidays).
- Excellent discounts across the Ennismore family for you.
- Discount across major retailers and brands via PerkBox.
- Regular Staff get-togethers (Summer party, Children’s Xmas Party, Department nights out).
- Employee Assistance Programme - We’ve got your back, we work with a confidential service provider whom can offer support about anything whether it be medical, mental, legal or financial.
- Mental Health Champions – It’s ok to not be okay.
- Quarterly & Annual Employee awards.
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Healthcare cash plan provider to help towards everyday healthcare.
- Eye care vouchers – We are partnered with Specsavers.
Morgans Originals is rooted in iconic cultural legacy, with a collection of independent hotels all sharing the same free spirit.
Executive Housekeeper employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Housekeeper
✨Tip Number 1
Familiarise yourself with the unique culture and values of Morgans Originals. Understanding their emphasis on individuality, teamwork, and fun will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Sanderson or St Martins Lane. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss your previous experience in detail, especially how you've managed teams and tackled challenges in fast-paced environments. Highlight specific examples that demonstrate your leadership and problem-solving skills.
✨Tip Number 4
Showcase your passion for creating memorable guest experiences. Think of innovative ideas or improvements you've implemented in past roles that could resonate with the ethos of Sanderson and its commitment to unique guest interactions.
We think you need these skills to ace Executive Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant housekeeping experience, especially in upscale or lifestyle hotels. Emphasise your operational skills, team leadership, and any achievements related to budgets and payroll targets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and how your values align with the company's culture. Mention specific experiences that demonstrate your ability to manage a housekeeping department effectively.
Showcase Your Communication Skills: Since excellent verbal and written communication skills are essential for this role, ensure your application is free from errors and clearly conveys your thoughts. Use professional language while still reflecting your personality.
Highlight Teamwork and Leadership: Provide examples of how you've built and maintained positive relationships within a team. Discuss your experience in leading a team and how you foster a collaborative environment, as this is crucial for the Executive Housekeeper role.
How to prepare for a job interview at Accor Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've created memorable experiences for guests in previous roles, as this aligns with the company's focus on unique guest experiences.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss how you've successfully collaborated with others in past positions. Highlight instances where you supported your colleagues or contributed to a positive team environment.
✨Be Ready to Discuss Financial Acumen
Given the importance of budgets and P&L management in this position, come equipped with examples of how you've effectively managed financial responsibilities in previous roles. This will show that you understand the business side of housekeeping.
✨Emphasise Flexibility and Adaptability
The role requires functioning well in a fast-paced environment, so share experiences where you've successfully adapted to changing circumstances or tackled unexpected challenges. This will demonstrate your ability to thrive under pressure.
