EN - General Manager

EN - General Manager

Hounslow Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic hotel team, ensuring guest satisfaction and maximising profits.
  • Company: Join Accor, a global leader with 5,500 hotels and a commitment to responsible hospitality.
  • Benefits: Enjoy opportunities for growth, a collaborative environment, and a chance to make a positive impact.
  • Why this job: Be a Heartist and shape memorable experiences while driving business success in a vibrant setting.
  • Qualifications: Previous leadership experience in hospitality, strong communication skills, and a passion for team development.
  • Other info: Work in a modern 4-star hotel near Vilnius Cathedral, perfect for exploring cultural landmarks.

The predicted salary is between 43200 - 72000 £ per year.

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

Be an ambassador of the brand and the property as General Manager, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfaction and maximised operating results. You will bring your strong commercial and business acumen, and tenacity to drive the top line to exceed targets, and maintain the position of the property in the marketplace.

You will be responsible for:

  • Leading the business and overall management and strategic direction of the property and support all departments in the achievement of operational targets
  • Maximising the property in terms of profit and management of financials
  • Ensuring full compliance with operating controls and legislation in all areas of the business
  • Building and developing your team
  • Actively involved in the recruitment process of positions within the property to select the best fit
  • Championing employee engagement and promote a collaborative and inclusive environment where all employees are encouraged to provide input
  • Developing relationships within the local community
  • Driving service culture
  • Maintaining product and service quality standards to exceed guest expectations
  • Promoting the brand and ensure all brand essentials and standards are in place and executed consistently.

Your experience and skills include:

  • Previous experience in a leadership role within a similar hotel brand or business
  • Passionate to grow and develop yourself and others
  • Strong relator with ability to build relationships
  • Strategic, creative and able to communicate effectively
  • Strong business acumen and demonstrated success in driving the commercial performance of the business and delivering on KPIs.
  • Ability to foster positive owner relations and maximise performance

Novotel Vilnius Centre is a modern 4-star managed hotel perfectly located just minutes from Vilnius Cathedral and the historic Old Town. With 159 bright, comfortable rooms and a warm buffet breakfast served in a sunny restaurant, it’s an ideal base for exploring the city's main attractions, including Gediminas Castle, the Opera, and numerous cultural landmarks—all within walking distance.

EN - General Manager employer: Accor Hotels

Join Novotel Vilnius Centre, a vibrant member of the Accor network, where we prioritise your growth and development in a collaborative and inclusive work environment. With a strong focus on responsible hospitality, we offer numerous opportunities for advancement while ensuring that every team member's contributions are valued. Located in the heart of Vilnius, our hotel not only provides a dynamic workplace but also allows you to engage with the local community and create memorable experiences for our guests.
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Contact Detail:

Accor Hotels Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land EN - General Manager

✨Tip Number 1

Familiarise yourself with the Accor brand and its values. Understanding their commitment to responsible hospitality will help you align your vision with theirs, making you a more attractive candidate.

✨Tip Number 2

Network within the hospitality industry, especially with professionals who have experience in leadership roles at hotels. This can provide you with insights into the expectations for a General Manager and may even lead to referrals.

✨Tip Number 3

Showcase your ability to drive commercial performance by gathering data on successful strategies you've implemented in previous roles. Be ready to discuss specific KPIs you've exceeded and how you achieved those results.

✨Tip Number 4

Prepare to demonstrate your leadership style during interviews. Think of examples where you've built strong teams or fostered employee engagement, as these are key aspects of the General Manager role.

We think you need these skills to ace EN - General Manager

Leadership Skills
Interpersonal Skills
Strategic Vision
Commercial Acumen
Financial Management
Operational Compliance
Team Development
Recruitment Skills
Employee Engagement
Relationship Building
Service Culture Promotion
Quality Standards Management
Brand Promotion
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Understand the Company Culture: Familiarise yourself with the Accor network and its values. Highlight how your personal values align with their vision of responsible hospitality in your application.

Tailor Your CV: Ensure your CV reflects your leadership experience in the hotel industry. Emphasise your achievements in driving commercial performance and team development, as these are key aspects of the General Manager role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your strategic vision. Use specific examples from your past roles to demonstrate your ability to exceed targets and foster positive relationships.

Highlight Relevant Skills: In your application, make sure to mention your strong interpersonal skills, business acumen, and experience in employee engagement. These qualities are essential for the General Manager position and should be clearly articulated.

How to prepare for a job interview at Accor Hotels

✨Showcase Your Leadership Skills

As a General Manager, your leadership abilities are crucial. Be prepared to discuss specific examples of how you've successfully led teams in the past, focusing on your approach to building relationships and fostering a collaborative environment.

✨Demonstrate Business Acumen

Highlight your understanding of financial management and commercial performance. Be ready to share instances where you have driven revenue growth or improved operational efficiency, as this will resonate well with the interviewers.

✨Emphasise Guest Satisfaction

Since guest satisfaction is key in the hospitality industry, come equipped with stories that illustrate how you've gone above and beyond to enhance the guest experience. This could include innovative service initiatives or successful resolution of guest complaints.

✨Align with Company Values

Research the company's vision of responsible hospitality and be prepared to discuss how your personal values align with theirs. Showing that you understand and embody their commitment to sustainability and community engagement can set you apart.

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