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- Tasks: Lead the property, drive guest satisfaction, and maximize profits as General Manager.
- Company: Accor is a global leader in hospitality, dedicated to personal growth and limitless opportunities.
- Benefits: Enjoy talent development, corporate social responsibility activities, and various perks.
- Why this job: Join a collaborative team, inspire others, and shape the future of hospitality.
- Qualifications: Previous leadership experience in hospitality, strong business acumen, and excellent communication skills required.
- Other info: We value diversity and inclusion, welcoming unique talents to our team.
The predicted salary is between 43200 - 72000 £ per year.
Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo!
Job Description
General Manager
Be an ambassador of the brand and the property as General Manager, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfaction and maximized operating results. You will bring your strong commercial and business acumen, and tenacity to drive the top line to exceed targets, and to position the property in the (luxury, premium, midscale, economy) marketplace.
What is in it for you:
- Talent development opportunities
- Corporate Social Responsibility activities
- Other benefits and perks of working at the property and Accor
You will be responsible for:
- Leading the business
Lead the overall management and strategic direction of the property and support all departments in the achievement of operational targets.
Maximize the property in terms of profit and management of financials.
Ensure full compliance with operating controls and legislation in all areas of the business. - Building your team
Actively involved in the recruitment process of positions within the property to select the best fit.
Champion employee engagement and promote a collaborative and inclusive environment where all employees are encouraged to provide input.
Develop relationships within the local community. - Driving service culture
Maintain product and service quality standards to exceed guest expectations.
Promote the brand and ensure all brand essentials and standards are in place and executed consistently.
Qualifications
Your experience and skills include:
- Previous experience in a leadership role within a similar hotel brand or business
- Passionate to grow and develop self and others
- Strong relator with ability to build relationships
- Strategic, creative and able to communicate effectively
- A proven leader who is able to inspire others
- Strong business acumen and demonstrated success in driving the commercial performance of the business and delivering on KPIs.
You will live the brand by:
- Developing accurate and aggressive long and short-range financial objectives consistent with the Brand strategy
- Interacting in a positive way with all team members to ensure a luxury guest experience
- Fostering positive owner relations and maximizing performance
Additional Information
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.
Note: Customization may be included for any specific local or legislative requirements, such as work permits.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
EN - General Manager employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EN - General Manager
✨Tip Number 1
Familiarize yourself with Accor's brand values and mission. Understanding their commitment to diversity, inclusion, and talent development will help you align your leadership style with their expectations.
✨Tip Number 2
Network with current or former employees of Accor to gain insights into the company culture and operational strategies. This can provide you with valuable information that can set you apart during the interview process.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven commercial performance in previous roles. Highlighting your success in meeting KPIs will demonstrate your strong business acumen and strategic vision.
✨Tip Number 4
Showcase your interpersonal skills by preparing to discuss how you've built and maintained relationships within a team and with guests. Emphasizing your ability to inspire and engage others will resonate well with Accor's values.
We think you need these skills to ace EN - General Manager
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Accor's company culture and values. Highlight how your personal values align with theirs in your application.
Tailor Your CV: Customize your CV to reflect your leadership experience and business acumen. Emphasize your previous roles in hospitality management and any achievements that demonstrate your ability to drive commercial performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your strategic vision. Mention specific examples of how you have successfully led teams and exceeded targets in past roles.
Highlight Relevant Skills: In your application, make sure to highlight key skills such as relationship building, employee engagement, and financial management. Use specific metrics or examples to illustrate your success in these areas.
How to prepare for a job interview at Accor Hotels
✨Show Your Leadership Skills
As a General Manager, your leadership abilities are crucial. Be prepared to discuss your previous experiences in leading teams, how you foster engagement, and the strategies you use to inspire others.
✨Demonstrate Business Acumen
Highlight your understanding of financial management and commercial performance. Be ready to share specific examples of how you've driven revenue growth and met KPIs in past roles.
✨Emphasize Relationship Building
Discuss your ability to build strong relationships with both team members and guests. Share examples of how you've successfully engaged with the local community and enhanced guest experiences.
✨Align with Brand Values
Familiarize yourself with Accor's brand values and culture. During the interview, express how your personal values align with theirs and how you can contribute to maintaining their service standards.
