At a Glance
- Tasks: Lead a team to create unforgettable guest experiences and ensure smooth hotel operations.
- Company: Join Accor, a global leader in hospitality with over 5,600 hotels worldwide.
- Benefits: Enjoy free hotel stays, discounts at restaurants, and continuous learning opportunities.
- Other info: Opportunities for career advancement across 5000 hotels in over 100 countries.
- Why this job: Be part of a passionate team that values innovation and personal growth.
- Qualifications: Experience in hospitality operations and a passion for excellent service.
The predicted salary is between 30000 - 40000 £ per year.
Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, they all share a common ambition: to keep innovating and challenging the status quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, join us and become a Heartist®.
Our mission at Novotel Canary Wharf is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling - whatever brings you here, we have something for you!
- Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
- Discounted hotel rates all over the world in Accor Hotels
- Continuously learn and develop yourself with our Accor Academy
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
As our next Duty Manager, you:
- Are passionate about guests and delivering great service.
- Have a strong level of knowledge and experience across the operations.
- Have a hands-on approach, are organised and supportive of your team.
- Take initiative and are reactive to situations as they arise, finding suitable solutions and ensuring a positive outcome.
- Are results-driven and understand what needs to be done in order to achieve the hotel goals.
As a Duty Manager you will have the opportunity to contribute to a fabulous guest experience together with your team. To help you do that we will support you with the knowledge and skills to be successful in your role. Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.
If you feel you are the right candidate for the role as our Duty Manager, please click ‘apply’ now! We'd love to hear from you!
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
Duty Manager employer: Accor Hotels
At Accor, we pride ourselves on being a leading employer in the hospitality industry, offering a vibrant work culture that fosters personal and professional growth. As a Duty Manager at Novotel Canary Wharf, you will enjoy exclusive benefits such as free night stays in UK hotels, discounted rates worldwide, and access to our Accor Academy for continuous learning. Join us to be part of a supportive team that values your contributions and encourages you to unleash your full potential while creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Accor's values and mission. This way, you can show how your passion for hospitality aligns with their vision. It’s all about connecting hearts, so let that shine through!
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your hands-on approach and problem-solving skills, as these are key for a Duty Manager. Confidence is key!
✨Tip Number 3
Don’t forget to ask questions! Prepare thoughtful questions about the team dynamics and growth opportunities at Novotel Canary Wharf. This shows you’re genuinely interested and ready to contribute to a supportive environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore all the amazing benefits Accor offers, like discounted stays and continuous learning opportunities!
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see how much you care about delivering great service and creating memorable moments for guests.
Tailor Your Experience:Make sure to highlight your relevant experience in operations and team support. We love seeing how your hands-on approach can contribute to our goals, so be specific about your past roles!
Be Solution-Oriented:In your application, share examples of how you've tackled challenges in the past. We appreciate candidates who take initiative and find suitable solutions, so don’t hold back on those stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Accor!
How to prepare for a job interview at Accor Hotels
✨Know the Company Inside Out
Before your interview, take some time to research Accor and its values. Understand their commitment to responsible hospitality and how they aim to create memorable experiences for guests. This will not only show your enthusiasm but also help you align your answers with their mission.
✨Showcase Your Passion for Hospitality
As a Duty Manager, your passion for delivering great service is crucial. Be prepared to share specific examples from your past experiences where you went above and beyond for guests. This will demonstrate your dedication and fit for the role.
✨Highlight Your Teamwork Skills
Accor values a supportive team environment, so be ready to discuss how you've collaborated with others in previous roles. Share instances where you took initiative or helped resolve conflicts, showcasing your ability to work well under pressure.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the company, such as inquiries about their sustainability initiatives or opportunities for growth within the organisation.
