At a Glance
- Tasks: Lead and optimize sales operations across MEAPAC, driving automation and efficiency.
- Company: Accor is a global leader in hospitality, dedicated to personal growth and limitless possibilities.
- Benefits: Enjoy a supportive work culture, opportunities for learning, and a chance to make an impact.
- Why this job: Join a dynamic team, challenge the status quo, and shape the future of hospitality.
- Qualifications: 10+ years in Sales Operations with experience in B2B sales and managing large teams.
- Other info: We value diversity and inclusion, welcoming talent from all backgrounds.
The predicted salary is between 72000 - 108000 £ per year.
Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description A leadership role that oversees the optimisation and automation of Sales Operations and deployment across the Middle East, Africa, Asia Pacific (MEAPAC) region, reporting into SVP Sales. Will lead the region in the development and implementation of an automated and efficient framework of sales processes, systems and deployment. Oversees the day to day operations of MEAPAC’s “Customer Concierge Desk”. Coordinates and drives a results orientated sales culture and aligns processes with Global Strategy and internal stakeholders. Your role and your responsibilities: Develop and implement systems and processes that automate sales activities and optimize sales deployment across all B2B sales segments. Manage daily deployment and operations of the Customer Concierge Desk consisting of 6 Sales associates across 5 locations in MEAPAC. Provide data driven insights and direction to the sales and commercial leadership teams to optimize top line revenue delivery across all sales segments. Maximize revenue by systematically expanding the customer base through targeted prospecting, utilizing market analysis to identify gaps and opportunities. Deep working knowledge of all sales tools and systems and act as key liaison point person for hotel sales training and coaching. Work in collaboration with the Training academy to deliver best in class training content across the entire sales organisation. Train and coach sales teams and monitor use of all available sales levers to deliver profit, top line revenue, loyalty in the most efficient and optimal manner. Work in alignment with the Global Sales Reporting team to implement best practices and align reporting to global standards. Qualifications Strong experience in Sales Operations, B2B sales across Corporate, M&E, Leisure and TMC segments. (10+ years) Current experience in a senior sales position with responsibility across multiple regions and large sales teams. Have developed skills and proven experience implementing strategies that drive top line revenue and profit. Experience working in multi-cultural, matrix organisations. Proven Project management skills and experience managing change within Hotel Sales environment. Experience in training and driving efficient use of technology and reporting. Capable of identifying key trends, translate into vision, influence stakeholders and drive and implement change. Strong reporting and analytical skills. Strong decision making skills. Strong communication skills and ability to build rapport. Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. #J-18808-Ljbffr
Director of Sales Operations, Middle East Africa Asia Pacific employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Sales Operations, Middle East Africa Asia Pacific
✨Tip Number 1
Familiarize yourself with the specific sales tools and systems used in the hospitality industry. Understanding these tools will not only help you in your role but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Network with professionals in the MEAPAC region, especially those who have experience in B2B sales within the hospitality sector. Building these connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Stay updated on market trends and challenges in the MEAPAC region. Being knowledgeable about the local market dynamics will allow you to speak confidently about strategies to optimize sales deployment.
✨Tip Number 4
Prepare to discuss your experience in managing diverse teams and driving change in a multi-cultural environment. Highlighting your ability to lead and adapt will resonate well with Accor's commitment to diversity and inclusion.
We think you need these skills to ace Director of Sales Operations, Middle East Africa Asia Pacific
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Director of Sales Operations position. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in Sales Operations and B2B sales. Emphasize your leadership roles, project management skills, and any experience you have in multi-cultural environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your vision for optimizing sales operations. Use specific examples from your past experiences to demonstrate your ability to drive revenue and manage teams effectively.
Highlight Data-Driven Insights: In your application, emphasize your analytical skills and provide examples of how you've used data to inform decision-making and optimize sales processes in previous roles.
How to prepare for a job interview at Accor Hotels
✨Showcase Your Leadership Experience
As a candidate for a leadership role, it's crucial to highlight your experience in managing large sales teams and driving results. Prepare specific examples of how you've led teams to success, particularly in multi-regional contexts.
✨Demonstrate Your Analytical Skills
Given the emphasis on data-driven insights in the job description, be ready to discuss how you've used analytics to optimize sales processes. Bring examples of reports or analyses you've created that led to significant revenue growth.
✨Emphasize Your Cultural Competence
Since this role involves working across diverse regions, share experiences that demonstrate your ability to navigate multicultural environments. Discuss how you've adapted strategies to fit different cultural contexts.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios where you had to implement change or overcome challenges in sales operations, and be ready to explain your thought process.