DE - Food & Beverage Manager

Company Description

Food & Beverage Manager

Title

Food & Beverage Manager

Location

Mercure Dartford Brands Hatch Hotel & Spa

Reports to

General Manager

Job Description

Summary:

We are seeking a dedicated and experienced Food and Beverage Manager to oversee our hotel’s Restaurant, Racing Bar, Foyer Bar, Afternoon Tea service, and Meetings & Events department, capable of catering for up to 250 guests for dinner. The ideal candidate will have a strong background in managing food and beverage operations, ensuring top standards of quality, service, and customer satisfaction. This role requires a hands-on approach, excellent leadership skills, and the ability to thrive in a fast-paced environment. Responsibilities include menu planning, stock management, staff training, and financial oversight. A keen eye for detail, a passion for hospitality, and a commitment to delivering exceptional dining experiences are essential. The role involves collaborating with kitchen and front-of-house teams, maintaining health and safety compliance, managing client relationships, and implementing cost control measures. If you are proactive, results-driven, and experienced in the food and beverage industry, we encourage you to apply for this exciting opportunity.

Qualifications

• Minimum of 5 years of experience in food and beverage management.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of achieving financial targets.
• In-depth knowledge of food and beverage operations.
• Ability to work in a fast-paced environment.
• Strong problem-solving and decision-making skills.
• Proficiency in stock management and cost control.
• Familiarity with health and safety regulations.
• Customer-focused with a passion for hospitality.
• Flexible working hours, including nights and weekends.
• Experience with menu planning and development.
• Strong organisational and multitasking abilities.
• Proficiency in restaurant management software.
• Ability to handle stressful situations calmly and effectively.
• Attention to detail and a commitment to quality.
• Experience in managing client relationships.
• Ability to analyse financial reports and data.

Additional Information

Key Responsibilities:

• Oversee daily food and beverage operations.
• Ensure high standards of quality, service, and customer satisfaction.
• Develop and implement menus in collaboration with the Head Chef.
• Manage stocks and order supplies as needed.
• Train, supervise, and evaluate staff performance.
• Monitor financial performance and implement cost control measures.
• Maintain compliance with health and safety regulations.
• Handle customer inquiries and resolve complaints.
• Coordinate with other departments to ensure seamless operations.
• Develop and maintain client relationships.
• Plan and execute special events and promotions.
• Conduct regular inspections to ensure cleanliness and organisation.
• Prepare and analyse reports on sales, costs, and customer feedback.
• Implement and monitor standard operating procedures.
• Ensure proper maintenance and functioning of equipment.
• Stay updated on industry trends and best practices.
• Foster a positive and productive work environment.
• Manage scheduling and payroll for the food and beverage team.
• Ensure compliance with licensing and regulatory requirements.
• Develop and implement training programs for staff.

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