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- Tasks: Support the Conference & Events team with admin tasks and guest relations.
- Company: Join Sofitel Melbourne On Collins, a luxury hotel blending French elegance with modern comfort.
- Benefits: Enjoy career development, laundered uniforms, and exclusive hotel stay packages.
- Why this job: Be part of a vibrant team in a prestigious setting, making memorable experiences for guests.
- Qualifications: Experience in luxury hotels is a plus; passion for people and strong multitasking skills required.
- Other info: Work in Melbourne's CBD with a focus on diversity and personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Company Description
Sofitel Melbourne On Collins stands as the pinnacle of luxury in the heart of Melbourne's vibrant city center. Combining French elegance with modern luxury, we offer unparalleled experiences for our guests, from exquisite dining to immersive cultural events. Experience unparalleled luxury at the prestigious Paris End of Collins, nestled in the heart of Melbourne's vibrant theatre and business districts. Our exquisite 5-star hotel features 363 rooms, each offering breathtaking views of the iconic Melbourne skyline.
Elegantly Chic Venue Spaces: Explore our collection of 12 elegantly chic and versatile venue spaces tailored to meet your every need. Whether hosting grand events for up to 1,000 guests in our prestigious Grand Ballroom or conducting intimate executive meetings, each space is meticulously crafted to surpass expectations.
Restaurants, Bars & Events venues:
- No35 Restaurant: Indulge your senses with sophisticated modern dining infused with vibrant contemporary French flair.
- Atrium Bar on 35: Discover refined exclusivity as you savor unique signature cocktails amidst an elegant ambiance.
- Club Lounge: Immerse yourself in an elevated French joie-de-vivre experience, reserved for our esteemed club guests.
Job Description
Be an invaluable asset to our wider Conference and Events Department. Here you can contribute by providing administrative support to the team. You can delight guests & clients while establishing and maintaining effective relationships and maximizing revenue potential by delivering tailor-made services. The responsibilities include but are not limited to:
- Attend internal and external meetings as necessary.
- Liaise with other departments and within the Conference & Events department effectively.
- Prepare manual signage/digital signage boards daily.
- Prepare daily menus, place cards, dietary cards, and seating charts.
- Order security and other incidentals (florals/stationery) as required for the Conference & Events Department.
- Use of Delphi and market vision to prepare daily, weekly, and monthly reports to distribute.
- Assist Conference Operations as necessary.
- Attend to guest inquiries.
Qualifications
Previous experience in working in a C&E environment within a luxury hotel is advantageous to better understand guest & client requests. Passion for interacting with people. A can-do attitude, hands-on approach, and strong product knowledge. Proficient in Microsoft Office and similar applications. Ability to multi-task and prioritize tasks.
Additional Information
Benefits and Perks: Sofitel Melbourne on Collins provides ambassadors career development opportunities within the hotel and wider Accor Group. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We live by our Heartist principles, that is, the heart and art of human connection. Understanding people is our business and putting people at the heart of our organisation is how we make decisions. We want every ambassador to feel valued, inspired and to strive for greatness every day. We offer our Heartists:
- Build a career with the largest hotel group in the Pacific.
- Central accessible location in Melbourne's CBD.
- Laundered uniforms.
- Complimentary hotel stay package for your work anniversary.
- Worldwide employee and family and friends benefits at Accor Hotels.
Conference & Events Coordinator employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Events Coordinator
✨Tip Number 1
Familiarise yourself with the luxury hotel industry, especially the Conference & Events sector. Understanding the nuances of high-end service and guest expectations will give you an edge in interviews.
✨Tip Number 2
Network with professionals in the hospitality industry, particularly those who work in event coordination. Attend industry events or join relevant online groups to make connections that could lead to opportunities.
✨Tip Number 3
Showcase your passion for customer service during any interactions with the company. Whether it's through a phone call or a casual chat, demonstrating your enthusiasm for creating memorable experiences can set you apart.
✨Tip Number 4
Research Sofitel Melbourne On Collins and its unique offerings. Being knowledgeable about their venues, dining options, and overall brand ethos will help you articulate how you can contribute to their success.
We think you need these skills to ace Conference & Events Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Conference & Events Coordinator position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and tailored to the role. Highlight any previous experience in conference and events coordination, particularly within a luxury hotel environment. Use clear headings and bullet points for easy readability.
Write a Strong Cover Letter: Your cover letter should express your passion for the hospitality industry and your enthusiasm for the role. Mention specific skills that make you a great fit, such as your ability to multi-task, proficiency in Microsoft Office, and your hands-on approach.
Showcase Your Interpersonal Skills: In both your CV and cover letter, emphasise your ability to build effective relationships and delight guests. Provide examples of how you've successfully interacted with clients or colleagues in past roles to demonstrate your people skills.
How to prepare for a job interview at Accor Hotels
✨Showcase Your Passion for Events
Make sure to express your enthusiasm for the events industry during the interview. Share specific examples of past experiences where you successfully coordinated events or contributed to a team, highlighting your passion for creating memorable experiences.
✨Demonstrate Strong Communication Skills
As a Conference & Events Coordinator, effective communication is key. Be prepared to discuss how you've liaised with different departments in previous roles and how you handle guest inquiries. Practise clear and concise responses to showcase your ability to communicate effectively.
✨Familiarise Yourself with the Venue
Research Sofitel Melbourne On Collins and its event spaces before the interview. Understanding the unique features of the venue will allow you to speak knowledgeably about how you can contribute to their events and tailor services to meet client needs.
✨Highlight Your Multi-tasking Abilities
The role requires juggling multiple tasks simultaneously. Prepare to provide examples of how you've managed competing priorities in past positions. This will demonstrate your ability to thrive in a fast-paced environment and ensure smooth event operations.
