Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome and assist conference attendees, ensuring a smooth experience throughout the event.
- Company: Join the luxurious Raffles Hotel Jeddah, known for its exceptional service and elegance.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a vibrant team, making memorable experiences for diverse attendees in a stunning location.
- Qualifications: 2+ years in hospitality or event planning; degree in related field preferred.
- Other info: Flexible hours required; embrace a culture of heartiest service and professionalism.
The predicted salary is between 28800 - 43200 £ per year.
Company Description
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.
Job Description
We are seeking a friendly and professional Conference Concierge to join our team in Jeddah, Saudi Arabia. As a Conference Concierge, you will be the primary point of contact for conference attendees, speakers, and organizers, ensuring a seamless and memorable experience for all participants.
- Greet and assist conference attendees, providing a warm welcome and addressing their needs and inquiries.
- Coordinate with event organizers to ensure smooth execution of conference schedules and activities.
- Manage registration processes, including check-in, badge distribution, and information packet dissemination.
- Assist with room setup, audiovisual equipment, and other logistical aspects of the conference.
- Provide information about local attractions, transportation, and dining options to attendees.
- Anticipate and resolve potential issues or conflicts that may arise during the conference.
- Collaborate with venue staff, caterers, and other service providers to maintain high standards of service.
- Maintain accurate records of attendee information, special requests, and conference activities.
- Assist with post-event tasks, including collecting feedback and preparing summary reports.
- Ensure compliance with local customs and etiquette in Jeddah, Saudi Arabia.
Qualifications
- 2+ years of experience in hospitality, event planning, or customer service.
- Bachelor's degree in Hospitality Management, Event Planning, or related field (preferred).
- Certification in Event Planning or Hospitality Management (preferred).
- Excellent communication skills in English; fluency in Arabic is highly desirable.
- Strong organizational and multitasking abilities.
- Proficiency in event management software and Microsoft Office Suite.
- Demonstrated problem-solving skills and attention to detail.
- Cultural sensitivity and awareness, with experience working in multicultural environments.
- Knowledge of conference and event management practices.
- Familiarity with local customs and etiquette in Jeddah, Saudi Arabia.
- Ability to work flexible hours, including evenings and weekends as required.
- Professional appearance and demeanor.
- Positive attitude and ability to work well under pressure.
Additional Information
Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.
Conference Concierge employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference Concierge
✨Tip Number 1
Familiarise yourself with the Raffles brand and its values. Understanding their commitment to luxury and exceptional service will help you align your approach during interviews and interactions.
✨Tip Number 2
Network with professionals in the hospitality and event planning sectors. Attend industry events or join online forums to connect with others who may have insights or connections related to the Conference Concierge role.
✨Tip Number 3
Brush up on your knowledge of local customs and etiquette in Jeddah. This will not only impress your interviewers but also demonstrate your cultural sensitivity, which is crucial for this position.
✨Tip Number 4
Prepare to discuss specific examples from your past experiences that showcase your problem-solving skills and ability to manage multiple tasks. Highlighting these competencies will make you stand out as a candidate.
We think you need these skills to ace Conference Concierge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, event planning, or customer service. Emphasise any roles where you acted as a point of contact for clients or managed events.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent service and your ability to handle multiple tasks. Mention specific experiences that demonstrate your problem-solving skills and cultural sensitivity.
Highlight Relevant Skills: In your application, clearly outline your communication skills, organisational abilities, and proficiency with event management software. If you speak Arabic, make sure to mention this as it is highly desirable for the role.
Showcase Your Knowledge of Local Customs: Demonstrate your understanding of local customs and etiquette in Jeddah. This can set you apart from other candidates and show that you are prepared to represent the Raffles brand effectively.
How to prepare for a job interview at Accor Hotels
✨Showcase Your Customer Service Skills
As a Conference Concierge, your role revolves around providing exceptional service. Be prepared to share specific examples from your past experiences where you went above and beyond for a customer or resolved a challenging situation.
✨Demonstrate Cultural Awareness
Understanding local customs and etiquette is crucial in Jeddah. Research the cultural norms and be ready to discuss how you would respect and incorporate these into your interactions with attendees and organisers.
✨Highlight Your Organisational Abilities
This role requires strong organisational skills. Prepare to discuss how you manage multiple tasks simultaneously, perhaps by sharing a time when you successfully coordinated an event or handled several responsibilities at once.
✨Prepare Questions for the Interviewers
Engage your interviewers by asking insightful questions about the company culture, team dynamics, and expectations for the Conference Concierge role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
