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- Tasks: Deliver exceptional service and create memorable dining experiences for our guests.
- Company: Join Accor, a global leader in hospitality with a welcoming culture.
- Benefits: Earn £13.88 per hour, plus tips, discounts, and complimentary hotel stays.
- Why this job: Be part of a vibrant team and make a real impact on guest experiences.
- Qualifications: Enthusiasm and a passion for delivering great service.
- Other info: Opportunities for training, development, and international growth.
Join our dynamic team as a Food & Beverage Team Member at our vibrant establishment, Novotel London Excel. We're seeking enthusiastic individuals to deliver exceptional service and create memorable dining experiences for our guests.
- Greet and seat guests in a friendly and professional manner
- Take food and beverage orders accurately and efficiently
- Serve meals and drinks with attention to detail and presentation
- Maintain cleanliness and hygiene standards in dining and service areas
- Process payments and handle cash transactions accurately
- Collaborate with kitchen staff to ensure timely food delivery
- Respond promptly to guest inquiries and concerns
- Assist in setting up and breaking down dining areas for various events
- Contribute to a positive team atmosphere by supporting colleagues
- Stay informed about menu items, daily specials, and promotional offers
- Adhere to all food safety and sanitation guidelines
Benefits:
- £13.88p/h
- Tips
- Pension Scheme
- A Discount Card to be used in Accor Hotels Worldwide
- Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
- Training & Development
- Additional holidays with service
- International Development Opportunities
- And more: recommend a friend scheme; Employee Advisory Service
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities. Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Food and Beverage Team Member in City of London employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Team Member in City of London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Accor and their values. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant culture.
✨Tip Number 2
Practice your people skills! As a Food and Beverage Team Member, you'll be interacting with guests all day. Try role-playing common scenarios with friends or family to boost your confidence and refine your service skills.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows that you care about the role and are ready to represent Accor's high standards.
✨Tip Number 4
Apply through our website! We recommend submitting your application directly on the Accor careers page. This way, you can stay updated on your application status and explore other opportunities within the company.
We think you need these skills to ace Food and Beverage Team Member in City of London
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our vibrant team.
Tailor Your Application: Make sure to customise your application for the Food and Beverage Team Member role. Highlight any relevant experience or skills that match the job description, like your ability to deliver exceptional service or work well in a team.
Show Enthusiasm: We love seeing candidates who are genuinely excited about the opportunity! Use your application to express your passion for hospitality and your eagerness to create memorable dining experiences for our guests.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Accor Hotels
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the menu and any daily specials. This shows your enthusiasm for the role and helps you answer questions about food and beverage offerings confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Accor values a friendly and professional approach, so be ready to discuss how you’ve handled guest inquiries or resolved issues in a positive manner.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance reflects your professionalism and respect for the hospitality industry, which is crucial for a Food and Beverage Team Member.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team culture or training opportunities. This not only shows your interest in the position but also helps you gauge if Accor is the right fit for you.
