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- Tasks: Deliver exceptional food and beverage service in a luxury hotel environment.
- Company: Join the prestigious Sofitel London St James, where luxury meets playful indulgence.
- Benefits: Competitive pay, free stays, discounts, and exceptional training opportunities.
- Why this job: Be part of a team that transforms guest experiences into enchanting tales.
- Qualifications: Experience in bar or luxury hospitality, with excellent customer service skills.
- Other info: Enjoy social events, well-being initiatives, and global growth opportunities.
The predicted salary is between 12 - 16 £ per hour.
At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause—it’s an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales.
As a Bar Waiter/Waitress at Sofitel London St James, you will deliver exceptional food and beverage service across the hotel’s award-winning outlets, including the St James Bar. You will ensure a consistently high level of guest experience, upholding Sofitel’s standards of luxury, elegance, and personalised service.
Responsibilities:
- With the St James bar team, ensure the smooth and efficient running of your area and promote a service of excellence to our guests.
- Recognize the needs and comfort of the customer throughout all service periods and focus on customer relation and satisfaction – be attentive and professional at all times.
- Ensure that you attend all briefings carried out before each service period.
- Ensure that you understand and have a thorough knowledge of all menus and are fully conversant of the details of all food and beverage products served in the area.
- Maintain the highest standard of cleanliness, presentation of furnishings, and the proper set-up of the bars; report any necessary repairs to Senior Floor Manager.
- Be flexible and carry out any other reasonable duties and responsibilities within the job capacity as assigned, including redeployment to alternative departments as required, to meet the demands of business and customer service needs.
- Ensure that all guest checks are correctly posted at the end of each service period on Micros, alongside cashiering and duties to this task.
- You are fully responsible for your stock, with stock controls and price updates in conjunction with your Manager.
- Ensure you are performing all duties correctly, efficiently and to the best of your ability in accordance with the Standard Operating Manuals.
- Present yourself at the beginning of each shift punctually, properly dressed in the correct uniform and maintain the highest standard of personal hygiene.
- Attend training and departmental meetings as required and to pass on any relevant information to your colleagues and ensure that they are fully aware of the relevant points discussed.
- Ensure you have a thorough understanding of and adhere to laws and regulations regarding licensing, food safety, health & safety & fire regulations.
Qualifications:
- Previous experience in a bar or luxury hospitality environment.
- Strong knowledge of food, cocktails, wines, and spirits.
- Excellent customer service with a polished, professional manner.
- Ability to thrive in a fast-paced, high-standard service setting.
- Impeccable presentation and attention to cleanliness.
- Knowledge of licensing laws, food safety, and POS/cash handling.
Additional Information:
- Competitive compensation package, including service charge and annual bonus of £1,300.00 per year.
- Free Stays in the UK or Ireland (4 nights/year).
- Employee Benefit Card – Discounted rates at Accor properties worldwide.
- Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast.
- Complimentary Meals While on Duty.
- Special Rates in F&B, Rooms & Spa.
- Exceptional Training and Development Opportunities through Apprenticeship Program.
- Global Growth Opportunities.
- Employee Assistance Program with 24/7 GP Access.
- Social Events and Activities.
Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.
Bar Waiter in City of London employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Waiter in City of London
✨Tip Number 1
Get to know the company culture before your interview. Sofitel London St James values luxury and personalised service, so show us how you embody these traits in your previous roles. Research our brand and be ready to discuss how you can contribute to our enchanting guest experiences.
✨Tip Number 2
Practice your customer service skills! As a Bar Waiter, you'll need to be attentive and professional at all times. Think of examples from your past where you went above and beyond for a guest, and be prepared to share those stories during your chat with us.
✨Tip Number 3
Dress to impress! First impressions matter, especially in luxury hospitality. Make sure you present yourself well during the interview—this shows us that you understand the importance of presentation and professionalism in our industry.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the perks and opportunities we offer at Sofitel London St James. We can’t wait to see your application!
We think you need these skills to ace Bar Waiter in City of London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your dedication to providing exceptional service and creating memorable guest experiences.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Bar Waiter role. Mention your knowledge of food, cocktails, and wines, and how you can contribute to the luxurious experience at Sofitel London St James.
Be Professional and Polished: Your written application is your first impression, so keep it professional! Use clear language, check for spelling and grammar mistakes, and ensure your formatting is neat and tidy—just like the presentation standards we uphold at Sofitel.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team!
How to prepare for a job interview at Accor Hotels
✨Know Your Menu Inside Out
Before your interview, make sure you’re familiar with the food and drink offerings at Sofitel London St James. Being able to discuss the menu confidently shows that you’re serious about the role and ready to provide exceptional service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlighting your ability to create memorable guest experiences will resonate well with the interviewers, as they value personalised service.
✨Dress to Impress
First impressions matter! Arrive in smart attire that reflects the luxury of the Sofitel brand. This not only shows respect for the interview process but also demonstrates your understanding of the hospitality industry’s standards.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the team culture or training opportunities. This shows your genuine interest in the role and helps you gauge if the company aligns with your career aspirations.
