Accor Hotels in Cardiff is seeking a Front Office Team Member to join our guest services team in a pet-friendly hotel. You will warmly welcome guests, anticipate needs, and promote the ALL loyalty programme while representing the hotel image.
Key responsibilities include handling guest feedback, guiding guests about facilities and local attractions, and ensuring smooth arrival/departure processes. A positive, professional attitude is essential for success in this role.
#J-18808-Ljbffr
Front Office Guest Service Pro in Cardiff employer: Accor Hotels
Accor Hotels is an exceptional employer that values its team members and fosters a vibrant work culture in the heart of London. With competitive pay and opportunities for personal and professional growth, employees are encouraged to thrive in a supportive environment that prioritises guest satisfaction and teamwork. Join us to be part of a dynamic team where your contributions directly enhance the hospitality experience.