At a Glance
- Tasks: Welcome guests and manage reservations while conducting the Night Audit.
- Company: Accor Hotels, a leading name in hospitality.
- Benefits: Competitive salary, flexible rota, and career growth opportunities.
- Other info: Perfect for night owls looking for a rewarding role in hospitality.
- Why this job: Join a dynamic team and enhance your customer service skills at night.
- Qualifications: Friendly attitude, attention to detail, and property management software proficiency.
The predicted salary is between 25000 - 30000 £ per year.
Accor Hotels seeks a Night Auditor for Ibis Cambridge Central Station to welcome guests and carry out the Night Audit. You will ensure safety and manage reservations while providing excellent service during night shifts.
The ideal candidate will have a friendly demeanor, attention to detail, and proficiency in property management software.
We offer a competitive salary, a flexible rota, and career growth opportunities.
Night Front Desk & Revenue Lead in Cambridge employer: Accor Hotels
Accor Hotels is an excellent employer, offering a vibrant work culture at Ibis Cambridge Central Station where team members are valued and encouraged to grow. With competitive salaries, flexible rotas, and ample opportunities for career advancement, employees can thrive in a supportive environment that prioritises both personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Night Front Desk & Revenue Lead in Cambridge
✨Tip Number 1
Make sure to showcase your friendly demeanour during interviews. We all know that first impressions count, so smile and be approachable. Remember, you're not just a candidate; you're the face of the hotel for guests!
✨Tip Number 2
Brush up on your property management software skills before the interview. We want to see that you’re not just familiar with it but can also navigate it like a pro. This will show your attention to detail and readiness for the role.
✨Tip Number 3
Prepare some questions about the night audit process and how it fits into the hotel's operations. This shows us that you're genuinely interested in the role and ready to contribute to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Night Front Desk & Revenue Lead in Cambridge
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your friendly side shine through! We want to see your personality and how you can bring a warm welcome to our guests at Ibis Cambridge Central Station.
Highlight Relevant Experience:Make sure to mention any previous experience in hospitality or customer service. If you've worked with property management software before, give us the details! It helps us see how you'd fit into the Night Auditor role.
Be Detail-Oriented:Attention to detail is key for this position. When you’re filling out your application, double-check for any typos or errors. A polished application shows us you care about the little things, just like we do!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the hiring process!
How to prepare for a job interview at Accor Hotels
✨Know Your Stuff
Familiarise yourself with the property management software mentioned in the job description. Being able to discuss your experience with similar systems will show that you're ready to hit the ground running.
✨Show Off Your People Skills
As a Night Front Desk & Revenue Lead, you'll be interacting with guests during their stay. Prepare examples of how you've provided excellent customer service in the past, especially in challenging situations.
✨Attention to Detail is Key
Since the role involves managing reservations and conducting night audits, be ready to discuss how you ensure accuracy in your work. Maybe share a time when your attention to detail made a difference.
✨Ask Smart Questions
Prepare thoughtful questions about the hotel's operations, team dynamics, or growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
