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- Tasks: Supervise bar and restaurant operations, ensuring top-notch customer service and team communication.
- Company: Join the Mercure Bridgwater Hotel, a stylish 4-star venue with a renowned Marco Pierre White restaurant.
- Benefits: Enjoy £12.84 per hour, tips, free hotel stays, discounts at restaurants, and exclusive employee perks.
- Why this job: Perfect for those passionate about hospitality, with opportunities for growth in a vibrant environment.
- Qualifications: Previous front of house experience preferred; full training provided for enthusiastic candidates.
- Other info: Evening shifts required, with potential early starts; maintain uniform standards and health policies.
The Mercure Bridgwater Hotel is located in the heart of Bridgwater town centre and offers 119, 4-star bedrooms and is complemented by a Marco Pierre White Steakhouse Bar and Grill.
This Bar / Restaurant Supervisor position is for someone who has previous restaurant front of house experience and ideally will have worked in a branded restaurant environment; however, full training will be given.
The position involves:
- Being passionate about customer service and ensuring the highest standards are maintained at all times.
- The vast majority of shifts are evenings (from 2/4pm); however, it would be an advantage if you were also able to work early shifts (6am start). Shifts include weekends, public and bank holidays which, due to the nature of the restaurant, are often the busiest days for the business.
- Uniform and appearance standards must be maintained at all times.
- Taking orders and serving food and drinks to a brand standard ensuring impeccable service is delivered at all times.
- Being knowledgeable about the menu, wines and cocktails served.
- Ensuring clear, concise communication between the front and back of house teams.
- Taking payments for guests and ensuring the correct billing procedures are adopted.
- Adhering to all health and safety policies and procedures as explained during your training.
We’re offering:
- £12.84 per hour, plus share of tips/service charge
- Up to 4 free nights in Accor Hotels for every year of your employment
- Discounted rooms in all Accor Hotels Worldwide
- Discounted rate at all Legacy Hotels
- 15% off your final bill in every Accor Restaurant or Bar
- 35% discount in all MPW Restaurants
- Access to employee discount platform giving amazing discounts for hundreds of major companies including supermarkets, high street and fashion stores, days out, staycations/holidays and (non-MPW) restaurants and takeaways.
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Restaurant Supervisor
✨Tip Number 1
Familiarise yourself with the menu and drinks offered at the Marco Pierre White Steakhouse Bar and Grill. Being knowledgeable about the offerings will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have in a fast-paced restaurant environment, especially if it involves front of house roles. This will demonstrate your ability to handle busy shifts and maintain high service standards.
✨Tip Number 3
Be prepared to discuss your approach to customer service. Share specific examples of how you've gone above and beyond for guests in past roles, as this aligns with the passion for customer service they are looking for.
✨Tip Number 4
Since the role requires flexibility with shifts, be ready to express your availability clearly. Mention your willingness to work evenings, weekends, and early mornings, as this will make you a more attractive candidate.
We think you need these skills to ace Bar and Restaurant Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Bar and Restaurant Supervisor position. Highlight your relevant experience in customer service and any previous roles in a restaurant environment.
Tailor Your CV: Make sure your CV reflects your experience in the hospitality industry, particularly in front of house roles. Emphasise your skills in customer service, communication, and teamwork, as these are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the restaurant's brand. Mention specific experiences that demonstrate your ability to maintain high standards and work effectively under pressure.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the hospitality industry.
How to prepare for a job interview at Accor Hotels
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your previous experience where you went above and beyond to ensure guests had a memorable dining experience.
✨Demonstrate Knowledge of the Menu
Familiarise yourself with the menu, including the types of food, wines, and cocktails offered. During the interview, be prepared to discuss your favourite dishes and how you would recommend them to customers.
✨Highlight Your Teamwork Skills
Since clear communication between front and back of house is crucial, emphasise your ability to work well in a team. Share examples of how you've successfully collaborated with colleagues in past roles.
✨Be Ready for Shift Flexibility
The role requires evening shifts and possibly early starts. Be honest about your availability and willingness to work during busy periods, such as weekends and holidays, to show that you're committed to the job.
