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- Tasks: Lead a team to deliver flawless events in a stunning national park setting.
- Company: Join Fairmont Chateau Lake Louise, a luxury resort in Banff National Park.
- Benefits: Enjoy subsidised accommodation, meals, and a comprehensive benefits package.
- Why this job: Experience a unique work environment while developing your career in hospitality.
- Qualifications: One year of Food & Beverage experience required; leadership experience preferred.
- Other info: Must be legally eligible to work in Canada; diverse and inclusive workplace.
The predicted salary is between 20000 - 28000 £ per year.
Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!
Join the iconic Fairmont Chateau Lake Louise as a Banquet Supervisor, where you’ll lead a dedicated team in delivering flawless events in one of Canada’s most breathtaking settings. With a focus on luxury service and seamless execution, you’ll ensure every occasion—from elegant weddings to corporate retreats—exceeds guest expectations.
Hourly Wage – $26.87
What You\’ll Be Doing
- Supervise, and coordinate the activities of servers, bartenders, and conventions staff
- Execute proper function management and floor coverage
- Ensure room is set up in accordance with the requested requirements
- Plan and coordinate event details with kitchen, stewarding and catering
- Implement sequence of service, conduct pre-shift briefings and relate all pertinent information with staff
- Uphold staff appearance and grooming policies
- Supervise and assist with personalized service to enhance guest experience
- Ensure standards are enforced through diligent follow up of all functions
- Direct staff in maintaining clean, tidy and organized back of house service areas
- Maintain communication with function organizers before, during and after all services
- Coordinate any changes with kitchen and stewarding and communicate guest satisfaction and concerns that may arise
- Communicate with Royal Service and other relevant departments regarding any concerns or deficiencies
- Promote a high level of department morale by: coaching and counselling of line staff and ensuring the clear and accurate communication of hotel and department policies, news and events.
- Ensure accurate billing of BEO’s for AM and PM functions
- Ensure that all financial reporting is maintained and accurate
- Creating and updating Event front sheets and Daily Houseperson sheets
- Ordering and maintaining the liquor pars
- Updating and maintaining the Food and Beverage Plan
- Complete all other duties as assigned by the Banquet Manager and or Assistant Banquet Managers
- Ensure a clean and safe working environment, and actively participate in health and safety initiatives
- Adhere to all hotel environmental policies and initiatives
- Carry out any other tasks as assigned
- One year Food & Beverage experience required
- Previous Food & Beverage or Banquet leadership experience preferred
- Self‑motivated, with the ability to make effective decisions
- Demonstrates initiative, and the ability to multitask and work with minimal supervision
- Ability to maintain high service levels under pressure
- Physically fit to lift trays repeatedly, stand and walk for the duration of the shift.
Job Perks & Benefits:
- Subsidized staff accommodation provided on-site for full time status employees
- One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
- Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Access to the Mountain Explorer Travel Program – Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
- Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: Whether you\’re just launching your career or looking for a new adventure, we invite you to visitwww.lakelouisejobs.comto learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence:CLL.Careers@Fairmont.com
Our Commitment to Diversity & Inclusion:At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.
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Banquets Supervisor employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Banquets Supervisor
✨Tip Number 1
Familiarise yourself with the Fairmont brand and its values. Understanding their commitment to luxury service and guest satisfaction will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in high-pressure environments, especially in food and beverage or banquet settings. Be ready to share specific examples of how you've successfully managed events or led teams.
✨Tip Number 3
Network with current or former employees of Fairmont Chateau Lake Louise. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 4
Prepare to discuss your leadership style and how you motivate a team. The role requires strong supervisory skills, so showcasing your ability to coach and inspire others will set you apart.
We think you need these skills to ace Banquets Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in food and beverage service, particularly any leadership roles you've held. Emphasise skills that align with the responsibilities of a Banquets Supervisor, such as team coordination and event management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to lead a team. Mention specific experiences where you successfully managed events or improved guest satisfaction, and express your enthusiasm for working in a stunning location like Banff National Park.
Highlight Relevant Skills: In your application, be sure to mention key skills such as multitasking, decision-making, and maintaining high service levels under pressure. These are crucial for the role of Banquets Supervisor and will help you stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the hospitality industry.
How to prepare for a job interview at Accor Hotels
✨Know the Venue
Familiarise yourself with Fairmont Chateau Lake Louise and its unique offerings. Understanding the venue's atmosphere and services will help you articulate how you can contribute to creating memorable events.
✨Demonstrate Leadership Skills
As a Banquets Supervisor, showcasing your leadership abilities is crucial. Prepare examples of how you've successfully led teams in high-pressure situations, ensuring smooth operations and excellent service.
✨Highlight Your Multitasking Ability
The role requires juggling multiple tasks simultaneously. Be ready to discuss specific instances where you've effectively managed various responsibilities, especially during busy events.
✨Emphasise Guest Experience
Since the position focuses on enhancing guest satisfaction, share your strategies for providing personalised service. Discuss how you handle feedback and ensure that every guest leaves with a positive impression.
