Assistant Executive Housekeeper

Company Description Fairmont Royal Pavilion is a beautiful 75-room property located on the platinum coast of Barbados, focusing on staff growth and development through learning opportunities. Employees enjoy benefits such as 50% discounts on restaurant use, discounted hotel stays within the Accor Group, medical, pension, and more. Job Description Provide professional, engaging, and friendly service consistently. Support the Housekeeping Department administratively and assist the Director of Rooms and Executive Housekeeper. Attend departmental meetings as scheduled. Supervise daily departmental operations to ensure service standards are met. Maintain cleanliness of guest rooms, laundry, public areas, and back-of-house spaces to high standards. Monitor labor costs, ensure effective scheduling, and departmental productivity. Control departmental inventory and purchasing, balancing quality and cost. Collaborate with the Chief Engineer on preventative maintenance programs. Address guest concerns promptly, log issues, notify relevant departments, and follow up on resolutions. Communicate effectively with team members and stakeholders. Coach, counsel, and manage team performance. Manage departmental accrual processes. Assist in recruiting, training, and developing housekeeping staff. Inspect fixtures and furnishings regularly, report deficiencies. Coordinate with Front Office/Duty Managers regarding room status and availability. Update property management system promptly. Record and store lost property according to company policy. Oversee laundry services, ensuring guest laundry is returned in good condition. Monitor staff attendance and assist with daily work scheduling. Ensure compliance with brand standards, LQA, and Forbes standards. Assist in training colleagues and providing necessary equipment and materials. Communicate shift information via log books and briefings. Qualifications Associate Degree in Tourism or Hospitality Management. Supervisory management experience is an asset. Additional Information Ability to work well in a team. Service-oriented personality. Physically capable of pushing, pulling, and carrying items up to 25 pounds. Effective at prioritizing competing demands. Excellent organizational, communication, and interpersonal skills. Strong problem-solving skills. Exceptional relationship-building abilities. At least five years of experience in a similar role at a five-star resort is preferred. Legal eligibility to work in Barbados. #J-18808-Ljbffr