At a Glance
- Tasks: Be a key player in our laundry team, ensuring high standards of linen care.
- Company: Join The Savoy, an iconic luxury hotel with a rich history and award-winning culture.
- Benefits: Enjoy competitive pay, exclusive discounts, and access to wellness facilities.
- Other info: Flexible hours with opportunities for career growth in hospitality.
- Why this job: Make a real impact in a prestigious environment while developing your skills.
- Qualifications: A positive attitude, attention to detail, and ability to work under pressure.
The predicted salary is between 16 - 16 £ per hour.
The Savoy is one of the world's most iconic hotels, blending rich history with innovation and providing outstanding service excellence. We pride ourselves on creating special memories for our guests by delivering the very best in five-star luxury hospitality.
Your purpose will be: To be a key player at the heart of our operation, taking pride in providing a high standard of work in the linen room and the best possible care of linen used in the hotel.
You will be accountable for:
- Taking care of the linen room overnight, preparing the linen to help set the teams up for success during the day.
- Handling guest requests, belongings and personal items with the utmost care, security and discretion.
- Preparation and delivery of essential stock promoting a one team mindset.
- Keeping a clean and tidy work environment at all times.
Your key responsibilities & contribution will be:
- Moving trolleys to prepare the area for the morning shift.
- Separating food and beverage linen.
- Separating linen to be washed internally and externally.
- Returning uniforms to colleagues.
- Collecting guest laundry overnight and carrying out express services when needed.
- Separating dry cleaning from other garments within colleague laundry.
- Keeping accurate records of linen and uniforms.
- Ensuring machines are prepared for the morning shift.
- Other duties as specified by Housekeeping leadership.
What you will need to do this role:
Essential:
- The ability to prioritise and organise yourself.
- Warm, enthusiastic and positive personality with the ability to build trusting relationships with others.
- Able to work under pressure and at high speed.
- Frequently kneeling, pushing, pulling, lifting, carrying, reaching, standing and walking.
- CAN DO attitude and able to adapt to changes.
- Problem-solving abilities.
- Attention to detail.
- Highly responsible and able to work independently with little supervision and also able to follow directions thoroughly.
- The desire to develop your skills to include luggage service, laundry services and other operating equipment (shampoo machine, washing machines, dryers, ironer).
Desirable:
- 1 year minimum experience in the Hospitality Industry preferred.
- 6 months minimum in Housekeeping.
- Flexibility to work between Monday to Sunday.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
What’s in it for you?
- Competitive salary, pension.
- Accrued holidays.
- Exclusive discounts: Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included).
- 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants.
- 20% off at other Gordon Ramsay restaurants and Restaurant 1890.
- Colleague restaurant, interfaith prayer room and wellness room.
- Laundry services for all colleagues.
- Gym access.
- Local discounts for F&B and retail.
Laundry Attendant (0-hour Casual Contract), The Savoy Hotel employer: Accor DE/DE
Join a vibrant hotel within the Accor network, where your culinary skills as a Chef de Partie will shine in a supportive and dynamic environment. With a strong focus on employee development, you will have access to extensive learning programmes and opportunities for career advancement, all while enjoying benefits like meals on duty and discounted stays at Accor hotels worldwide. Embrace the chance to make a meaningful impact through our commitment to responsible hospitality and Corporate Social Responsibility initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Laundry Attendant (0-hour Casual Contract), The Savoy Hotel
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Laundry Attendant (0-hour Casual Contract), The Savoy Hotel
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Accor DE/DE
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Accor DE/DE. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
