Deputy Care Manager - Liverpool

Merseyside Supported Living Services is a forward‑thinking organisation dedicated to empowering individuals with a range of support needs to live fulfilling, independent lives. We pride ourselves on being a supportive, collaborative, and values‑driven team that delivers high‑quality, person‑centred care. We are now looking for a confident and capable Deputy Manager who has proven experience in a leadership role and can work effectively alongside managers, staff teams, and external professionals.

Key Responsibilities

• Support the Care Home Manager in the overall management of the facility, including staff management, resident care, and administrative tasks.
• Assist in the recruitment, training, and supervision of care staff, ensuring compliance with regulatory standards and best practices.
• Oversee the assessment, care planning, and implementation of care plans for residents, ensuring their individual needs and preferences are met.
• Monitor and evaluate the quality of care provided, identifying areas for improvement and implementing necessary changes.
• Maintain accurate and up‑to‑date records, including resident files, staff rosters, and financial documents.
• Act as a point of contact for residents, families, and external stakeholders, addressing any concerns or inquiries promptly and professionally.
• Ensure compliance with relevant legislation, regulations, and company policies, promoting a safe and supportive environment for residents and staff.
• Participate in regular meetings and training sessions, contributing to the continuous professional development of the team.

What we’re looking for

• Proven experience as a Deputy Manager (or a strong leadership role within supported living, care, or a similar setting).
• A relevant qualification in health or social care (e.g., NVQ Level 3, Diploma in Health and Social Care).
• Strong leadership skills with the ability to work collaboratively with others.
• Experience managing, motivating, and supporting staff teams.
• A commitment to delivering high standards of person‑centred care.
• Good knowledge of CQC regulations and best practice.

Why join us

• Annual Leave – Enjoy 5.6 weeks of annual leave inclusive of 8 public holidays.
• DBS Check Paid – Your Enhanced DBS check is fully covered by Keys Group, along with any required renewals.
• Qualifications & Career Development – Unlock your potential with our support! We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement.
• Circle – Your hub for wellbeing, engagement and discounts.
• Amazing Discount Scheme – at High Street retailers, days out, gifts, holidays and even when buying a car.
• NEST Pension Scheme – Save for your retirement with a matched contribution of up to 3% from Keys Group.
• Fair & Competitive Pay – As a Real Living Wage Employer, we ensure fair pay for all.
• £500 Referral Bonus – Refer talented individuals to Keys Group and split a £500 bonus when they successfully join and complete their probation.
• Full Induction & Introductory Programme – Begin your journey with a paid‑for comprehensive onboarding to set you up for success.

About Keys Group: Keys Group supports over 2,500 individuals across England and Wales through its three divisions: Accomplish, Keys, and Peak. Keys Group are very proud to have signed the Armed Forces Covenant which means we have made a commitment to welcoming service personnel, veterans and military families into the group.