Contact Centre Customer Service Advisor Location: Altrincham, Greater Manchester (Hybrid – 3 days office-based) Commutable from: Manchester city centre, Trafford, Sale, Stockport and Wilmslow via road and Metrolink Contract type: Permanent Channels: Telephone, email and digital customer support About the Role A growing and highly regarded organisation is seeking an experienced Contact Centre Customer Service Advisor to join its customer experience team. This role suits a customer service professional with a proven background in an office-based or contact centre environment — someone used to handling enquiries by phone, email and written correspondence, managing a caseload, and working to first-contact-resolution targets. This is not intended as an entry point for candidates transitioning from a retail floor, hospitality, or other face-to-face customer-facing role. You'll act as a trusted point of contact for customers, managing enquiries across telephone, email and digital channels, resolving issues, and building long-term customer relationships through consistent, professional service delivery — working closely with colleagues across the business to ensure a seamless customer journey. This is a strong next step for a Customer Service Advisor, Customer Support Advisor, Client Services Executive, Customer Experience Advisor, or Contact Centre Advisor looking for genuine career progress...
Customer Experience Advisor employer: Accomplish Today
Join a well-established e-commerce business in Lincolnshire, where you will be part of a dynamic operations team dedicated to delivering exceptional service. With a strong focus on accuracy and reliability, the company fosters a supportive work culture that values employee growth and development, offering opportunities for career advancement in a fast-paced environment. Enjoy the benefits of working on-site in a stable organisation that prioritises teamwork and innovation, making it an excellent employer for those looking to thrive in the e-commerce sector.
