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- Tasks: Support individuals in living fulfilling lives and develop their personal skills.
- Company: Ty-Newydd is a caring bungalow supporting individuals with disabilities in Newport.
- Benefits: Enjoy 5.6 weeks annual leave, paid DBS checks, and professional growth opportunities.
- Why this job: Join a rewarding team where you can grow your career and make a real difference.
- Qualifications: No experience needed; just bring enthusiasm and a commitment to helping others.
- Other info: Guaranteed interview for current and former service personnel.
Role: Support Worker
Location: Newport, Gwent (NP20)
Salary: £13.45 – £14.05* per hour
Hours: 35 hours a week
Shifts: 08:00am – 20:30 & 20:30 – 08:00am (mix of days and nights)
Drivers Required – MUST HAVE A MANUAL DRIVING LICENCE
About Ty-Newydd
Ty-Newydd is a lovely 6‑bedroom bungalow on the outskirts of Newport and has a regular bus route into Newport town centre. There are gardens to the front and rear.
We have a strong emphasis on promoting a person‑centred approach, using active support and encouraging independent living skills to enhance individuals’ quality of life and their ability to function autonomously.
Responsibilities
- Day‑to‑day support and routine of the people we support.
- Prompting independence whilst helping them live a fulfilling life.
- Supporting & encouraging the development of personal skills through hobbies and interests.
- Maintaining and helping with health care needs, including accompanying the people we support to routine appointments or administering medication.
- Teaching life skills such as budgeting, paying bills & shopping.
- Assisting with personal care as required.
- Assisting with domestic tasks including cleaning & cooking.
- Providing guidance & encouragement through physical & emotional support.
Qualifications
Experience within the care sector is not needed as we offer full training, coaching and development.
Why Join Us
- Annual Leave – Enjoy 5.6 weeks of annual leave inclusive of 8 public holidays.
- DBS Check Paid – Your Enhanced DBS check, is fully covered by Keys Group, along with any required renewals.
- Qualifications & Career Development – Unlock your potential with our support! We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement.
- Fair & Competitive Pay – At Keys Group, we pride ourselves on fair and competitive pay. As a Real Living Wage Employer, we ensure fair pay for all, with enhanced pay scales that transparently recognise your qualifications and experience.
- Blue Light Card – at High Street retailers, days out, gifts, holidays and even when buying a car, available via a Blue Light card that you will have access to as a Health and Social Care Employee.
- Referral Bonus – Refer talented individuals to Keys Group and split a £500 bonus when they successfully join and complete their probation.
- Care First – We care about your well‑being and that’s why we’re pleased to offer our employees an Employee Assistance Program. If you need someone to talk to, the EAP is here for you – confidentially and at no cost.
- Circle – Your hub for wellbeing, engagement and discounts. From tailored exercise advice and healthy eating tips to counselling and savings on everyday purchases, Circle has you covered.
- NEST Pension Scheme – Save for your retirement with a matched contribution of up to 3% from Keys Group.
- Long Service Awards – It’s our way of saying a heartfelt thank you for everything you do.
- Cycle to Work Scheme – You could save up to 42% on a brand‑new bike and accessories.
- Full Induction & Introductory Programme – Begin your journey with a paid‑for comprehensive onboarding to set you up for success.
About Keys Group
Keys Group supports over 2,500 individuals across England and Wales through its three divisions: Accomplish, providing specialist residential, supported living, and accommodation for adults with learning disabilities, autism, mental health needs, and brain injuries; Keys, offering education and care for children and families through schools, children’s homes, supported accommodation, and family assessment centres; and Peak, delivering indoor and outdoor adventure activities across four UK centres, including bespoke education programmes and confidence‑building activities like bushcraft, climbing, and canoeing.
Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and are able to offer Military Awareness and support to our colleagues.
As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV for one of our resourcing team to get in touch.
Apply now
Apply now and one of our team will be in touch to discuss how you can begin your rewarding career – No agencies please.
Please note that due to the vulnerable nature of the people that we support, all applicants must be over the age of 18.
Additional
- Dependant on experience and qualifications
- This rate is applicable from 1st April 2026. Previous rate £12.60 – £13.30* per hour
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Support Worker - Newport (NP20) employer: Accomplish Group
Contact Detail:
Accomplish Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker - Newport (NP20)
✨Tip Number 1
Familiarise yourself with the person-centred approach that Ty-Newydd emphasises. Understanding how to promote independence and support individuals in their daily lives will show your commitment to the role during any interviews.
✨Tip Number 2
Highlight any relevant experience you have, even if it's informal. Whether it's volunteering or caring for family members, demonstrating your enthusiasm and commitment to supporting others can set you apart from other candidates.
✨Tip Number 3
Research the Keys Group and their values. Being able to discuss how your personal values align with theirs during an interview can make a strong impression and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Prepare to discuss your approach to teaching life skills, as this is a key responsibility of the role. Think of examples or strategies you might use to help service users with budgeting, cooking, or personal care, which will demonstrate your readiness for the position.
We think you need these skills to ace Support Worker - Newport (NP20)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Support Worker position. Tailor your application to highlight how your skills and experiences align with their person-centred approach.
Highlight Relevant Experience: Even if you lack direct experience in the care sector, emphasise any relevant skills or experiences that demonstrate your enthusiasm and commitment to supporting individuals. This could include volunteer work, personal experiences, or transferable skills from other jobs.
Craft a Compelling CV: Ensure your CV is clear, concise, and tailored to the role. Include sections on your education, relevant skills, and any experience that showcases your ability to support others. Don’t forget to mention your willingness to learn and grow within the company.
Write a Strong Cover Letter: In your cover letter, express your passion for helping others and your understanding of the importance of independent living skills. Mention why you want to work at Ty-Newydd specifically and how you can contribute to their mission of enhancing individuals' quality of life.
How to prepare for a job interview at Accomplish Group
✨Show Your Passion for Care
Make sure to express your enthusiasm for supporting individuals and enhancing their quality of life. Share any personal experiences or motivations that led you to pursue a career in care, as this will resonate well with the interviewers.
✨Understand Person-Centred Approaches
Familiarise yourself with person-centred care principles. Be prepared to discuss how you would encourage independence and support service users in achieving their personal goals, as this aligns with the values of Ty-Newydd.
✨Highlight Your Adaptability
Since the role involves various responsibilities, demonstrate your ability to adapt to different situations. Share examples of how you've successfully handled changing circumstances or supported individuals with diverse needs in the past.
✨Prepare Questions About Growth Opportunities
Show your interest in professional development by preparing thoughtful questions about training and career advancement within the company. This will indicate your commitment to growing with the organisation and contributing positively to the team.