Senior Support Worker

Senior Support Worker

Pontypridd Full-Time No home office possible
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Accomplish Group

At a Glance

  • Tasks: Lead a team of Support Workers to provide exceptional care and empower individuals.
  • Company: Join Keys Group, a supportive organisation making a real difference in people's lives.
  • Benefits: Enjoy competitive pay, generous leave, and career progression opportunities.
  • Why this job: Make a meaningful impact while growing your career in health and social care.
  • Qualifications: NVQ/QCF Level 3 in Health and Social Care and a full UK Driving Licence required.
  • Other info: Be part of a veteran-friendly workplace with excellent support and development.

Overview

Senior Support Worker role at Accomplish Group (Keys Group). Location: Trehafod, Rhondda Cynn Taf. Salary: £13.60 – £14.20 per hour. Hours: Full-time, 37.5 hours per week (Day/Night shifts with sleep-ins).

Are you an experienced Support Worker with an NVQ/QCF Level 3 in Health and Social Care? Do you have the passion and commitment to lead by example and help others live their best lives? If so, this could be the perfect opportunity for you!

About the Role

As a Senior Support Worker, you’ll play a key leadership role in our Swansea team. You’ll support and guide a dedicated team of Support Workers, ensuring the highest standards of care and empowering individuals to live independently and confidently.

You’ll Be Responsible For

  • Leading and supervising a team of Support Workers to deliver exceptional care
  • Ensuring high standards of support in line with individual care plans
  • Organising and encouraging meaningful, community-based activities
  • Maintaining accurate records and documentation
  • Liaising with families, health professionals, and other stakeholders
  • Conducting regular staff supervisions, audits, and performance reviews
  • Overseeing day-to-day responsibilities within the service and promoting a warm, inclusive environment

Why Join Us?

We don’t just offer a job—we offer a career with purpose, growth, and support.

  • Generous Leave – 5.6 weeks annual leave plus 8 public holidays
  • Paid DBS – Enhanced DBS check and renewals covered
  • Career Progression – Access QCF qualifications and professional development
  • Circle App – Wellbeing tools, lifestyle discounts, fitness tips, and more
  • Pension – Matched NEST contributions up to 3%
  • Real Living Wage Employer – Competitive pay reflecting your skills and experience
  • Referral Bonus – Earn £250 for each successful friend you refer
  • Thorough Induction – Paid, comprehensive onboarding

Requirements

  • NVQ/QCF Level 3 in Health and Social Care (or equivalent)
  • Full UK Driving Licence (essential)
  • Minimum age: 18 (due to the nature of the role and support needs)

About Keys Group

Keys Group supports over 2,500 individuals across England and Wales through its three divisions: Accomplish (specialist residential, supported living, and accommodation for adults with learning disabilities, autism, mental health needs, and brain injuries); Keys (education and care for children and families); and Peak (indoor and outdoor adventure activities and education programs).

Keys Group is proud to sign the Armed Forces Covenant, welcoming service personnel, veterans, and military families. We offer veteran-friendly policies, a Veterans Peer Support Network, and Military Awareness support. A guaranteed interview is available to current/former service personnel who meet the criteria, with military experience detailed on the CV for the resourcing team to contact.

Ready to take the next step in your care career? Apply now and a member of our friendly team will be in touch to discuss how you can make a difference with us.

Please note: We are not accepting applications from recruitment agencies.

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Senior Support Worker employer: Accomplish Group

At Accomplish Group, we pride ourselves on being an exceptional employer that values the dedication and passion of our Senior Support Workers. Located in Trehafod, Rhondda Cynon Taf, we offer a supportive work culture with generous leave, career progression opportunities, and a commitment to employee wellbeing through our Circle App. Join us to make a meaningful impact while enjoying competitive pay and a comprehensive induction process that sets you up for success.
Accomplish Group

Contact Detail:

Accomplish Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Support Worker

✨Tip Number 1

Network like a pro! Reach out to your connections in the care sector, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions and scenarios specific to the Senior Support Worker role. Think about how you can showcase your leadership skills and experience in supporting others—this is your time to shine!

✨Tip Number 3

Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.

✨Tip Number 4

Apply through our website for the best chance of landing that Senior Support Worker position. We love seeing applications directly from passionate candidates like you, so don’t hesitate—get your application in today!

We think you need these skills to ace Senior Support Worker

NVQ/QCF Level 3 in Health and Social Care
Leadership Skills
Team Supervision
Care Planning
Community Engagement
Record Keeping
Communication Skills
Staff Supervision
Performance Review
Problem-Solving Skills
Empathy
Organisational Skills
Inclusivity
Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your NVQ/QCF Level 3 in Health and Social Care and any leadership roles you've had. We want to see how you can lead our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for supporting others and how you can contribute to our mission. Be genuine and let us know why you’re excited about this role at Keys Group.

Showcase Relevant Experience: When filling out your application, focus on your previous roles that align with the Senior Support Worker position. Talk about your experience in supervising teams and delivering high-quality care—this is what we’re looking for!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!

How to prepare for a job interview at Accomplish Group

✨Know Your Stuff

Make sure you brush up on your knowledge of health and social care, especially the principles behind NVQ/QCF Level 3. Be ready to discuss how your experience aligns with the responsibilities of a Senior Support Worker, like leading a team and ensuring high standards of care.

✨Show Your Leadership Skills

Prepare examples that showcase your leadership abilities. Think about times when you've successfully supervised a team or handled challenging situations. This will demonstrate your capability to guide and support others effectively.

✨Engage with the Role

Familiarise yourself with the specific duties mentioned in the job description, such as organising community-based activities and liaising with families. Bring ideas to the table about how you would enhance these aspects in the role.

✨Ask Thoughtful Questions

At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the types of activities you might organise, or how they measure success in the role. This shows your genuine interest and helps you assess if it’s the right fit for you.

Senior Support Worker
Accomplish Group
Location: Pontypridd
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