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- Tasks: Lead a team of Support Workers to provide exceptional care and empower individuals.
- Company: Accomplish Group, dedicated to supporting individuals with diverse needs.
- Benefits: Competitive pay, generous leave, career progression, and wellbeing tools.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: NVQ/QCF Level 3 in Health and Social Care and a full UK driving licence.
- Other info: Join a supportive team with excellent career growth opportunities.
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Package Description
Job Title: Senior Support Worker
Location: Swansea
Salary: £13.60 – £14.20 per hour
Hours: Full-time, 37.5 hours per week (Day/Night shifts with sleep-ins)
Driver Requirement: Full UK Driving Licence essential
Are you an experienced Support Worker with an NVQ/QCF Level 3 in Health and Social Care?
Do you have the passion and commitment to lead by example and help others live their best lives? If so, this could be the perfect opportunity for you!
About The Role
As a Senior Support Worker, you’ll play a key leadership role in our Swansea team. You’ll support and guide a dedicated team of Support Workers, ensuring the highest standards of care and empowering individuals to live independently and confidently.
You’ll Be Responsible For
- Leading and supervising a team of Support Workers to deliver exceptional care
- Ensuring high standards of support in line with individual care plans
- Organising and encouraging meaningful, community-based activities
- Maintaining accurate records and documentation
- Liaising with families, health professionals, and other stakeholders
- Conducting regular staff supervisions, audits, and performance reviews
- Overseeing day-to-day responsibilities within the service and promoting a warm, inclusive environment
About Our Swansea Team
At the heart of our work is a belief in the potential of every individual. Our team supports people to live independently, make their own choices, and engage with their communities. From 24-hour care to tailored packages, we adapt to the unique needs of each person—whether in shared homes, individual flats, or family settings.
We also help individuals transition to managing their own tenancies when they’re ready, encouraging autonomy and personal growth every step of the way.
Why Join Us?
We don’t just offer a job—we offer a career with purpose, growth, and support:
- ️ Generous Leave – 5.6 weeks annual leave plus 8 public holidays
- Paid DBS – We’ll cover your Enhanced DBS check and renewals
- Career Progression – Access QCF qualifications and professional development
- Circle App – Wellbeing tools, lifestyle discounts, fitness tips, and more
- Pension – Matched NEST contributions up to 3%
- Real Living Wage Employer – Competitive pay reflecting your skills and experience
- Referral Bonus – Earn £250 for each successful friend you refer
- Thorough Induction – Paid, comprehensive onboarding to set you up for success
Requirements
- NVQ/QCF Level 3 in Health and Social Care (or equivalent)
- Full UK Driving Licence (essential)
- Minimum age: 18 (due to the nature of the role and support needs)
About Keys Group
Keys Group supports over 2,500 individuals across England and Wales through its three divisions: Accomplish, providing specialist residential, supported living, and accommodation for adults with learning disabilities, autism, mental health needs, and brain injuries; Keys, offering education and care for children and families through schools, children’s homes, supported accommodation, and family assessment centres; and Peak, delivering indoor and outdoor adventure activities across four UK centres, including bespoke education programs and confidence-building activities like bushcraft, climbing, and canoeing.
Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and can offer Military Awareness and support to our colleagues.
As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV for one of our resourcing team to get in touch
Ready to take the next step in your care career?
Apply now and a member of our friendly team will be in touch to discuss how you can make a difference with us.
Please note: We are not accepting applications from recruitment agencies.
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Senior Support Worker employer: Accomplish Group
Contact Detail:
Accomplish Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Support Worker
✨Tip Number 1
Get to know the company! Research Accomplish Group and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to health and social care. Building relationships can give you insider info and even a foot in the door for the Senior Support Worker role.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about scenarios where you've led a team or made a difference in someone's life. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Senior Support Worker
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for supporting others shine through. We want to see how committed you are to helping individuals live their best lives—so share your experiences and motivations!
Tailor Your CV: Make sure your CV is tailored to the Senior Support Worker role. Highlight your NVQ/QCF Level 3 in Health and Social Care and any relevant experience that showcases your leadership skills and ability to empower others.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our Swansea team!
How to prepare for a job interview at Accomplish Group
✨Know Your Stuff
Make sure you brush up on your knowledge of health and social care, especially the principles behind supporting individuals with diverse needs. Familiarise yourself with the specific responsibilities of a Senior Support Worker, as well as the values and mission of Accomplish Group.
✨Show Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or supported others in their roles. Highlight how you’ve motivated your colleagues and ensured high standards of care, as this will resonate well with the interviewers.
✨Engage with the Community
Since community-based activities are a big part of the role, think about how you can encourage meaningful engagement for those you support. Be ready to discuss any initiatives you've been involved in that promote independence and community integration.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
