Quality Manager

Quality Manager

Stoke-on-Trent Full-Time 40000 - 60000 £ / year (est.) Home office (partial)
A

At a Glance

  • Tasks: Lead quality management systems and ensure compliance across multiple sites.
  • Company: Join Keys Group, a committed organisation supporting veterans and promoting quality care.
  • Benefits: Enjoy a competitive salary, car allowance, and the flexibility of home-based work.
  • Why this job: Make a real impact in adult social care while working in a supportive and dynamic environment.
  • Qualifications: Minimum 2 years' management experience in a regulated setting; strong communication and report writing skills required.
  • Other info: Guaranteed interview for veterans meeting role criteria; travel across the UK is necessary.

The predicted salary is between 40000 - 60000 £ per year.

Package Description

Job title: Quality Manager

Salary: £50,000

Car Allowance: £3,600 Yearly

Reports to: Associate Director Quality

Location: Home based with regular travel to the Liverpool, Cheshire, Midlands, Leicster areas. There may also be occasions where you would need to travel outside of your region.

The Ideal Candidate

  • Minimum of 2 years’ experience at a management level within a multi-sited organisation operating within a regulated environment.
  • To have previous proven experience and/or extensive knowledge of operational governance and monitoring standards to ensure compliance with regulatory standards.
  • To have previous proven experience of achieving results through people.
  • To have excellent communication skills with the ability to communicate at senior level.
  • To have a high level of literacy and experience of report writing and action plans.
  • To be self-motivated and driven to expect the highest standards
  • Driving License and access to a car.
  • Ability to travel throughout UK.

Responsibilities

Internal Monitoring & Quality Improvement

  • As an integral part of the Quality Department, the Quality Manager is responsible for the development and ongoing maintenance of robust quality management systems ensuring the company’s statutory duties are fulfilled and exceeded.
  • Ensure systems and services are monitored, reviewed and supported to continually improve quality and outcomes for the people we care and support.
  • To be a key driver within the company and responsible for the dissemination and adoption of best practice.
  • To ensure service managers are fully compliant with company policies and procedures governing their service, and maintain a system of monitoring through regular audit checks.
  • To support service managers to formulate action plans arising from all internal audit, quality support activity and regulatory inspections reports and monitor services progress in addressing actions to ensure all requirements are met.
  • To ensure that service managers keep accurate and up to date records to comply with regulatory requirements.
  • To monitor and feedback to the Associate Director of Quality any potential shortfalls or practice issues in services, shortfalls in mandatory training requirements or any other issues which could impact on service delivery, outcomes for people, the regulation or reputation of the service.
  • To provide professional guidance and up to date advice on all regulatory and legislative changes affecting the provision of adult social care.
  • To work in conjunction with the Associate Director Quality, to produce monthly management information and reports as required.
  • To ensure action plans, targets and deadlines are issued where gaps are identified through the audit process to ensure services are operating to and above expected standards.
  • To represent the company externally, providing feedback and advice on relevant developments and best practice.
  • To undertake project work as required and be responsible for the implementation of the outcome of the project.
  • To carry out internal audits in line with protocol as required.
  • To report any immediate concerns in relation to the homes to the Associate Director Quality.
  • To ensure the reports are typed, professional and managed within the required time scales.
  • To provide support, coaching and guidance to services in promoting continual quality improvement.

Policies

  • To review Care Policies and Quality Policies up to date and in line with legislation in England and Wales.

Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and are able to offer Military Awareness and support to our colleagues.

As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV for one of our resourcing team to get in touch,.

Please contact charlotte.hale@keys-group.co.uk to find out more.

Apply #J-18808-Ljbffr

Quality Manager employer: Accomplish Group

At Keys Group, we pride ourselves on being an exceptional employer, offering a supportive work culture that values quality and compliance in adult social care. Our home-based Quality Manager role provides the flexibility to manage your own schedule while travelling across the Liverpool, Cheshire, Midlands, and Leicester areas, ensuring you have the opportunity to make a meaningful impact. With a commitment to employee growth, including veteran-friendly policies and a focus on continuous improvement, we empower our team members to excel and achieve their professional goals.
A

Contact Detail:

Accomplish Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Quality Manager

✨Tip Number 1

Familiarise yourself with the latest regulatory standards in the adult social care sector. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to compliance and quality management.

✨Tip Number 2

Network with professionals in the quality management field, especially those who have experience in multi-sited organisations. Engaging with others can provide insights into best practices and may even lead to referrals for job opportunities.

✨Tip Number 3

Prepare to discuss specific examples of how you've achieved results through people in your previous roles. Highlighting your leadership skills and ability to drive quality improvements will set you apart from other candidates.

✨Tip Number 4

Be ready to showcase your communication skills during the interview. Since the role requires interaction at senior levels, practice articulating your thoughts clearly and confidently, especially when discussing complex quality management concepts.

We think you need these skills to ace Quality Manager

Quality Management Systems
Regulatory Compliance
Operational Governance
Internal Auditing
Report Writing
Action Planning
Communication Skills
Leadership Skills
Problem-Solving Skills
Project Management
Data Analysis
Attention to Detail
Coaching and Mentoring
Stakeholder Engagement
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your management experience in a regulated environment, focusing on your achievements and how you've ensured compliance with quality standards. Use specific examples that demonstrate your ability to lead teams and improve outcomes.

Craft a Strong Cover Letter: In your cover letter, address the key responsibilities of the Quality Manager role. Emphasise your communication skills and experience in operational governance. Mention your ability to develop action plans and monitor compliance, as these are crucial for the position.

Highlight Relevant Experience: When detailing your work history, focus on roles where you have successfully implemented quality management systems or conducted audits. Include any specific projects that showcase your ability to drive quality improvement and compliance.

Proofread Your Application: Before submitting your application, thoroughly proofread all documents. Ensure there are no spelling or grammatical errors, as this reflects your attention to detail—a vital skill for a Quality Manager.

How to prepare for a job interview at Accomplish Group

✨Showcase Your Management Experience

Make sure to highlight your previous management experience, especially in a multi-sited organisation. Be prepared to discuss specific examples of how you've achieved results through people and maintained compliance with regulatory standards.

✨Demonstrate Communication Skills

As a Quality Manager, excellent communication is key. Practice articulating your thoughts clearly and confidently, especially when discussing complex topics. Prepare to share instances where you've effectively communicated with senior management or stakeholders.

✨Prepare for Regulatory Questions

Expect questions related to operational governance and monitoring standards. Brush up on relevant regulations and be ready to discuss how you've ensured compliance in your previous roles, including any challenges you faced and how you overcame them.

✨Emphasise Continuous Improvement

Be ready to talk about your approach to quality improvement. Share examples of how you've implemented best practices and driven change within your team or organisation. Highlight your ability to formulate action plans and monitor progress effectively.

A
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>