Senior Support Worker - Summerhill Avenue (NP19) in Newport

We’re thrilled to introduce Summer Hill Avenue, a brand-new residential care home opened in 2025. Located in Newport, Summerhill Lane will provide high-quality accommodation and support for up to 12 adults with Acquired Brain Injuries and Neurological Conditions. We work with families, carers, and healthcare professionals to create tailored support plans that foster independence and well-being, using a person-centered approach that focuses on each individual’s goals and aspirations.

As a Senior Support Worker, you’ll play a vital role in establishing a high standard of care, leading a dynamic team to support individuals and their families in daily life. You will oversee day-to-day care delivery, mentor a team of Support Workers, and ensure each individual receives personalized care that helps them live independently and comfortably.

Responsibilities:

• Lead by example, delivering hands-on support to residents and ensuring high-quality, tailored care.
• Supervise and mentor a team of Support Workers, providing guidance as they carry out their duties.
• Assess and create care plans in collaboration with residents, families, and healthcare professionals.
• Ensure compliance with care standards and regulations, maintaining safety and well-being.
• Develop and implement activities that support personal development, independence, and emotional well-being.
• Coordinate care needs, including assisting with healthcare appointments, administering medication, and providing personal care where necessary.
• Maintain effective communication with residents, families, and healthcare teams to support a collaborative approach to care.

Why Join Us & Benefits:

• Annual Leave: 5.6 weeks inclusive of 8 public holidays.
• DBS Check Paid: Enhanced DBS check covered, with renewals as required.
• Qualifications & Career Development: QCF qualifications and opportunities for professional growth.
• Circle: Wellbeing, engagement and discounts program.
• Amazing Discount Scheme: High Street retailers, days out, gifts, holidays and more via Blue Light card.
• NEST Pension Scheme: Matched contributions up to 3%.
• Fair & Competitive Pay: Real Living Wage employer with transparent pay scales.
• £500 Referral Bonus: Refer talented individuals and receive a bonus upon vacancy completion.
• Full Induction & Introductory Programme: Paid onboarding to set you up for success.

Keys Group supports over 2,500 individuals across its three divisions: Accomplish (specialist residential, supported living, and accommodation for adults with learning disabilities, autism, mental health needs, and brain injuries); Keys (education and care for children and families); and Peak (outdoor education and activities). Keys Group is proud to have signed the Armed Forces Covenant and offers veteran-friendly policies, a Veterans Peer Support Network, and military awareness and support. We provide a guaranteed interview to current and former service personnel meeting the role criteria. If applicable, include your military experience on your CV for the resourcing team to contact you.

Application – Apply now; no agencies please. Please note that, due to the vulnerable nature of the people we support, all applicants must be over 18. Dependent on qualifications.